The Inn at Henderson's Wharf Ascend Hotel Collection Guest Reviews
Write a review
1.9 miles from Baltimore centre |
Write a review
Manohar Fri, 19 April 2024
The room had a beautiful...
Liked: Breakfast was good - limited items but were of good quality
Disliked: More choices of bread
Courtenay Wed, 17 April 2024
Disappointing
Liked: The staff is very helpful, nice and responsive to problems they have little control over.
Disliked: We arrived around 11pm and immediately found that the mattress in our king room was very deformed with an odd, large lump in the middle which made it impossible to sleep on it. In addition, the phone in the room was not working. After informing Eric, the manager on duty, he was unable to find us another available king room. Therefore, he and my husband turned the very heavy mattress around so the lump was at the bottom of the bed, allowing us to sleep on the mattress more or less comfortably. He gave us a 50% discount and said they would upgrade us to a better room the next day, which they did. Needless to say, it was not an ideal experience but the staff was as helpful as they could have been under the circumstances.
Daniel Wed, 10 April 2024
Very good
Van Tue, 9 April 2024
Beautiful hotel and great location...
Liked: Location was great. Room was attractive. Room accommodations were adequate. Everything looked & smelled clean. HVAC system allowed us to sleep…no unpleasant noise or odors. Plenty of hot water.
Disliked: Breakfast was disappointing. Full kitchen was advertised…MIA. Plain scrambled eggs would have been nice. Carbs galore…protein not so much. Instant oatmeal on the menu but no way to prepare it. Warm croissants were brought out after we were finished eating. Parking is a challenge. Security system is appreciated but not user friendly. Had to talk to outdoor intercom to get in the gate to get my car and to exit the lot. My short wife needed a stool to get into the high top bed. Glad the front desk found something that worked, otherwise she would have had to sleep in one of the chairs.
Shawn Mon, 8 April 2024
Exceptional
Michelle Wed, 27 March 2024
Very good
Liked: The quiet, cobblestoned street and parking; proximity to boutique-y shops and restaurants, breakfast was good
Lisotti Thu, 21 March 2024
Overall a very nice place...
Liked: Everything was as we expected. Would stay there again.
Disliked: Room could have been cleaner. Notice dust and cobwebs in some places.
Speckman Sun, 17 March 2024
Very nice.
Liked: It was nice and quiet. Staff was great. room was clean and comfortable.
Disliked: Nothing that I can think of.
Mitchell Sat, 9 March 2024
Good
Alicia Mon, 4 March 2024
Excellent stay!!! We will definitely...
Liked: The staff made our stay amazing!!! They were wonderful. Also the hotel looked just like the pictures. It was stunning.