The Inn at Charles Town / Hollywood Casino

Superb

We will not stay here...

Liked: Close to casino and restaurants. Close to Harper’s Ferry National Park. Close to hiking, rafting and shopping.
Disliked: The $100 deposit requirement. We are older travelers not into destruction of hotel premises. The $10/pp resort fee charged :”for breakfast and the use of the shuttle to the casino,” while breakfast was included in our booking and obviously the casino business lives of clients being expeditiously transported to their business. My husband was not allowed to check in because the hotel regards that as : “a security risk,” because this writer made the booking. Being addressed as “dear” by reception staff, which is demeaning in oh so many aspects. Breakfast choices were so minimal I couldn’t be bothered getting up for it a second time. No coffee/tea welcome station in the lobby.

Nice but could have been...

Liked: Free breakfast was all carbs…
Disliked: Breakfast

Good

Liked: Convenience of the local casino and Martin's grocery store in other convenience stores and restaurants.

Good

Liked: The conscience to Penn Casino. The staff was very helpful and friendly. Could use an updating.

Very good

Superb

Very good

Very good

Liked: It was right at the casino and near restaurants.
Disliked: The pillows are those short ones. Horrible when we both have neck issues..