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The Imperial Hotel eee
The Imperial Hotel, The Esplanade Exmouth, Exmouth
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (798 Ratings)
0.2 miles from Exmouth centre
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Hotel Description
An elegant Victorian landmark The Imperial Hotel lies in 4 acres of grounds on Exmouth's Esplanade with beautiful views of the south Devon coast. It offers free Wi-Fi along with a restaurant bar and 24-hour front desk. Rooms at The Imperial have private bathroom facilities with a bath or shower telephone hairdryer TV and tea and coffee facilities. Many have sea views or look out over the gardens. Breakfast is served each morning and the restaurant offers a varied lunch and dinner menu in the impressive dining room. The hotel is a 5-minute walk from Exmouth town which has sandy beaches and a variety of shops. You can drive to the cathedral city of Exeter in less than 30 minutes.

Check-in time: 15:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` No Smoking Rooms/Facilities
` Restaurant
` Garden
` Newspapers
` Parking
` Terrace
` Bar
` 24-Hour Front Desk
` Elevator
` Family room
` Internet services
` Packed lunches
` Bowling
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Mini golf
` Snack bar
` Beachfront
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Street parking

The Imperial Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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2

Disappointing - 2 out of 5

Amaia Sun, 23 February 2020

Old and dirty, overpriced

Liked: Good location
Disliked: Old dirty carpet floors, terrible food quality for breakfast. Terrible mattress, very bad value for money. Overpriced

4.5

Wonderful - 4.5 out of 5

Anonymous Thu, 20 February 2020

Superb

3.5

Good - 3.5 out of 5

Nikki Tue, 18 February 2020

Lovely room with great view....

Liked: Given a really lovely room but we were paying quite a lot.
Disliked: Had to pay to check in before 3pm and then for checkout after 10 am which seemed very early. Objected to this when already paying a lot

4.5

Wonderful - 4.5 out of 5

Robin Sat, 15 February 2020

Excellent, would stay again if...

Liked: Superb room with view over the estuary. Worth it just for room and view. Lounge and staff excellent, lovely restaurant and food excellent value. All staff friendly and attentive.
Disliked: Liked everything

5

Exceptional - 5 out of 5

David Fri, 14 February 2020

Exceptional

2.9

Okay - 2.9 out of 5

Tristan Thu, 13 February 2020

Okay

1

Poor - 1 out of 5

Anonymous Thu, 13 February 2020

Really poor customer service lets...

Liked: The only positive is the location. Right by the sea front. Oh, and the wifi worked.
Disliked: Just very poor staff service. My room was not cleaned. I asked reception to have it cleaned at 2pm. The manager said she would clean it herself. When I returned at 6pm, the room still hadn't been cleaned. When I complained again, I was quizzed about whether I had put the "do not disturb" sign on the door. Yes, whilst having breakfast. But not between 6am and 2pm when most hotels clean rooms. Breakfast is below average. Staff stand around and are surly when serving tea and coffee. Someone needs to get a grip on the management of this hotel. Parking costs 6 per day extra. You pay at a machine outside.

3.5

Good - 3.5 out of 5

Rachel Tue, 11 February 2020

Not very impressive

Liked: I liked the view and the night staff he was very polite and helpful.
Disliked: The room was not made up to standard the bathroom still had cleaning products that hadn?t been wiped away. Also I had someone banging on my door at 5 am. One of the house keepers in the morning were also VERY rude.

3

Pleasant - 3 out of 5

Dave Tue, 11 February 2020

Location was good, but coldness...

Liked: Our room was dated and in need of a refurb.The two single beds were not very comfortable. The reception, bar and restaurant had been more recently refurbished. The bar certainly wasn't inviting, nicely decorated but cold. The staff were excellent
Disliked: The coldness of the bar and our room

3.5

Good - 3.5 out of 5

Paul Mon, 10 February 2020

Good

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The Imperial Hotel The Esplanade Exmouth, Exmouth