The Imperial Crown Hotel Guest Reviews
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Anthony Thu, 8 May 2025
Very good
Alison Tue, 6 May 2025
Very enjoyable
Liked: Very nice friendly staff
Disliked: The stairs, no lift but clean and fresh and the bar was poorly stocked
Stephen Tue, 6 May 2025
CENTRAL. DIRTY BATHROOM POOR STAFF
Liked: Very central to town. Piece hall and theatre
Disliked: Dirty bath. Mould on ceiling, bath. No plug. Plenty of residue. Only one member of staff doing check in and check outs and doing breakfast. No cappachino or hot chocolate from machine. Couldn’t do me a omelette for breakfast.
May Mon, 5 May 2025
Very poor
Jacqueline Sun, 4 May 2025
Very good
Liked: Location is excellent for the town.
Disliked: Requested a room with a bath. Was told yes that's OK. Then no bath in room.
Sandie Sun, 4 May 2025
Very good
Liked: Location price parking area room clean
Disliked: All good except out tap was broken tap needed mending very loose shower mixer didn't work properly just needed some tlc that's all but for price was great clean and would stay again
Judith Sun, 4 May 2025
Superb
Liked: Excellent breakfast
Melvin Sat, 3 May 2025
Imperial Crown overnight stay.
Liked: The hotel is close to the Piece hall,shops and theatre.
Disliked: No lift, but the staff did change our room to one on the 1st floor.
Joanne Fri, 2 May 2025
Disappointing
Liked: Close to train station and accessibility to where I needed to be.Breakfast was simple but was satisfactory.
Disliked: Very dated, rooms basic- no food on site in the evenings. I was woken by loud pipe noises and when reported to reception was told that they had experienced the same recently when sleeping over on a double shift and dismissed my complaint.
Ambler Thu, 1 May 2025
Bad