The Hoxton Shoreditch

pleasant stay but would look...

Liked: The location was excellent and the stay pleasant with staff members very accommodating and helpful . Thank you!
Disliked: The room smelled musty and looked outdated. It was small and I could hear my Nextdoor neighbor speaking in the next room. The outlets were out of reach for the blow dryers although the staff was very accommodating to provide extension cord (which should have been supplied as this is an issue I'm sure the hotel is aware of).

Exceptional

Good for a London pit...

Liked: Loved the design & style of the rooms! Rooftop bar was also amazing!
Disliked: Service wasn’t as good as the hotels reputation! Expected more for the price of the room!

Comfortable but not sure I...

Liked: Rooms very cleverly designed and comfortable.
Disliked: I had booked two rooms and I was constantly told that I only had one room when I checked in. I had accidentally booked the wrong Hoxton and the other one had called ahead to check if reservation could be moved. But that was not possible, but that was fine. We were told at the other Hoxton that we only had one room but we travelled to the other one anyway. At check in we were once again and repeatedly told that we only had one room. We never felt the attitude of looking into it, but constantly told that we were wrong. What happened eventually was that obviously they found our room but the attitude really threw me off and made me not wanting to engage with staff.

Good

It’ll be my last.

Disliked: There was construction in the hotel and I wasn’t made aware of it. On top of that, the rate increased during the construction, which made no sense. The pillows and beds are not comfortable. It’s not worth the money. And when I complaint to the staff, the manager’s response was: “though we left a note the night before the work began to warn the guest.” That’s pretty bad.

Very good

Very good

Very good