The Hourglass Hotel Ascend Hotel Collection Guest Reviews
Write a review
Write a review
Alyssa Mon, 28 July 2025
Very good
William Mon, 28 July 2025
Our relaxing day at the...
Liked: The hotel was newly renovated. The interior is nice and modern.
Disliked: Our goal was to have a relaxing and enjoyable day, utilizing the pool facilities. However, since it was our anniversary weekend, we were instead subjected to a group of older ladies who had been drinking and seemed to believe the pool was exclusively theirs, showing disregard for other guests. They were drinking and listening to loud music! Also, the bed was acceptable, I noted that the pillow provided was only half the standard size, why?
Akilia Sat, 26 July 2025
It’s definitely decent to stay...
Liked: The balcony’s
Disliked: The dirtyness, spider webs everywhere, hairs everywhere in my bed, in my bathroom. The blankets weren’t clean. Half size pillows. Walls need to be wiped down as well as the mirrors. Kinda ghetto. Pool had to close due to a tenant pooped in the pool. I thing staff should pay more attention yo who or what is going on in their pool more!
Shmaya Mon, 21 July 2025
Superb
Shmaya Mon, 21 July 2025
Good place to stay
Liked: Friendly staff
Shmaya Mon, 21 July 2025
Overall always enjoy stay except...
Liked: The staff always friendly when we come they remember us and facilities clean my baby love going swimming so pool is a plus
Disliked: This time around didn’t like the fact that people were eating and drinking inside the actual pool instead of the cabanas provided and that they were taking up the area in the 3ft end of the pool while kids are playing in the deep end of the pool that was not cool and they had their beverage cups and food floating around in the pool
Priscilla Thu, 17 July 2025
Superb
Evans Mon, 14 July 2025
Exceptional
Neil Mon, 14 July 2025
I feel thankful to find...
Liked: Everything
Disliked: Nothing was wrong
Christian Fri, 11 July 2025
Exceptional
Liked: Staff, location and property was exceptional.
Disliked: About the breakfast , I thought it was like a buffet or something but is just a bar with coffee, Cheerios, some fruit, like apples and oranges, apple juice in a bottle and some bread, that’s it, not really a good breakfast.