The Hourglass Hotel Ascend Hotel Collection

Exceptional

Liked: Staff, location and property was exceptional.
Disliked: About the breakfast , I thought it was like a buffet or something but is just a bar with coffee, Cheerios, some fruit, like apples and oranges, apple juice in a bottle and some bread, that’s it, not really a good breakfast.

Exceptional

Great value & a lot...

Liked: The pool was great, very festive environment. I had a small balcony overlooking the pool. The staff was friendly & helpful, recommending a place for me to go running nearby,

Pleasant

Exceptional

Liked: Staff team is friendly. No egos and attitudes.
Disliked: Water luke warm

The happiest stay

Liked: I liked everything about the hotel... employees very friendly and polite...hotel nice and clean...big beautiful pool...rooms with lot of space and clean....air conditioning worked really good kept my family and I Niiiice and cold....the breakfast was delicious and they serve a good amount of options to choose from...coffee was delicious...price very reasonable and affordable for everything you get....if I could I'll give 10 stars definitely 5 Stars and definitely going back soon...I'm very happy about it... highly recommend.... thank you

Exceptional

Disappointing

Liked: The room was comfortable.
Disliked: Our room was by an exit so the door banged all night as guests came in. It said breakfast was included That wasn't breakfast,packets of cereal to microwave when all the milk had gone so couldn't even have a coffee, very disappointed as wasn't told this at check in.

Very poor