The Hotel Saratoga Ascend Hotel Collection Guest Reviews
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Write a review
Julie R, North Adams
When we arrived we were told we couldn't check in until 3:00 but the reservation said check-in was 1:00 p.m.
Liked: The room had a microwave and small fridge. It was close to SPAC.
Disliked: The pool was filthy and our room had ants all over the floor and under the bed.
Hamilton Fri, 6 June 2025
Comfortable stay. We liked that...
Liked: Well maintained and clean.
Anonymous Fri, 6 June 2025
Superb
Kevin Thu, 5 June 2025
Superb
Peg Wed, 4 June 2025
Would definitely consider returning
Liked: Room was comfortable, good value. Staff was very pleasant and accommodating.
Jonathan Wed, 4 June 2025
Very good
Maryann Mon, 2 June 2025
Exceptional
Kevin Sun, 1 June 2025
Very good
Anonymous Sun, 1 June 2025
Room was to be expected,...
Liked: The staff were really friendly and accommodating. The shuttle was a nice surprise.
Disliked: The breakfast, it was typical but not great.
Lord Fri, 30 May 2025
Very good
Anne Wed, 28 May 2025
Horrible, sleepless night.
Liked: The room was clean
Disliked: Where to start...the beds were uncomfortable, there were no blankets, just a thin coverlet. Unbelievably thin walls where we could hear conversations from many rooms away, as well as outside the whole night long.