Exceptional

Liked: Location, location, location. Friendly staff. Accomadatng.
Disliked: All good. Next time, I will ask for the main floor. Step r fine for 1 night stay. Good stairwell, with a wider than normal step size and good size break level.

Superb

Liked: very friendly staff, complimentary drinks in the evening was nice.
Disliked: Wish that the conference section was connected to the main section

Very good

Looking forward to my next...

Liked: Always can count on a great experience when I stay at the Pownal.
Disliked: It would be great if there were a dinner seating.

Friendly, comfortable and great value...

Liked: Staff were great! Accommodations were very good , breakfast was bland/stale but maybe that was because we went at 9:30,( end of breakfast). The website stated “excellent “ breakfast so perhaps I had my hopes up lol
Disliked: Refer above,I opened my curtains to what looked like low income housing? Dirty garbage , unkept residences . Not the fault of yours… but I kept my curtains closed.

Very good

Exceptional

Liked: Staff was very friendly and accommodating. Rooms were clean and stylish. Beds were super comfortable.
Disliked: Disappointed there wasn't a Breakfast meat(bacon,sausage). But the omelet was tasty.

Hotel was very comfortable &...

Liked: Breakfast was consistently & freshly presented with several options

Decent value

Liked: Location / decent breakfast
Disliked: That my room opened to the outside and that was not shared with me when I booked. They moved me three times to get the right room