The Hotel Minneapolis Autograph Collection, Minneapolis

We were able to walk all over downtown. Even with the construction, it was super fun!

Liked: Great staff and location!
Disliked: Valet parking was expensive.

Liked: Hotel is beautiful. Loved the wine in the lobby. Friendly staff.
Disliked: Parking ramp is falling apart and very hard to manuever around in.

Exceptional

Liked: Very pretty
Disliked: New name was confusing -- not the only autograph collection in town and didn't show up on GPS

Liked: Wonderful staff!
Disliked: The $45 parking was not mentioned on the website. The room had a weird lamp thing that blocked the TV and was just very in the way. Small room.

Liked: Rooms are beautiful, staff were very friendly and the gym was amazing.

Liked: Nothing. Absolutely not a 4.5 star hotel.
Disliked: Broken mirror in bathroom. Large wet spot in the middle of the hotel room floor (gross)! Sofa/couch broke and fell to the floor injuring one at least one person. Despicable customer service. It has been 2 days and still no incident report from them.

Room was smaller than most...

Liked: Shower was great, decor was beautiful & most staff were friendly & helpful.
Disliked: First: We asked before we arrived where to park while checking in & unloading our vehicle, we were told we could park by the valet door while we unload our luggage and check-in. While we unloaded our luggage a member of the valet staff offered to help us but we declined his offer. While we were transferring our luggage to the luggage cart, the member of the valet staff to whom we had declined his offer of help asked us to move the vehicle saying if didn?t have the valets unload our luggage, we had to park elsewhere & suggested we move across the street into the parking garage, unload & walk back to the hotel with the luggage in tow. We expressed our displeasure & explained staff had told us we could unload there & he said he?d make an ?exception?. Later that weekend we noticed at least 8 cars parked in the same area while completely unoccupied for several hours! Obviously this valet simply didn?t like that we had declined his offer to help us unload!

Excellent, would definitely stay again

Liked: The entire hotel was very clean and our room was very contemporary. Floors were key card controlled so the rooms were very quiet and we felt very safe.
Disliked: NA