The Hotel Francis

Very poor

Liked: The room was newly remodeled
Disliked: Once they got the wifi fixed the TV wouldn't connect to it so in order to watch TV I had to use my personal hot spot. The shower leaked all over the bathroom floor and onto the carpet on other side of wall. No turndown service the week I stayed there. I had to get towels and toilet paper from the desk. There was no toilet paper holder or towel rods in bathroom.

Liked: The hotel was filthy, we checked out and went elsewhere.

Liked: Its location
Disliked: The hotel was dirty. There were dead bugs all over outside. The room we were put in at first had not been cleaned. The next room had been cleaned but there were stains on the pillow cases and the sheets. The entire property was in disrepair.

Liked: Terrible place!!
Disliked: Everything

Liked: The staff was friendly even though they were understaffed
Disliked: Pictures dont look anything like the actual room. Black mold all over bathroom walls that had been painted over and still showing through. The walls were soft and soggy. Carpet spongey, place needs torn down

Very poor

Very good

Liked: The friendly staff, location, and great complimentary breakfast.
Disliked: The room could have been cleaner.

Disappointing....

Liked: The worker at the front counter (Frankie) was extremely helpful, friendly and welcoming.
Disliked: The property was not as displayed on the website. It was extremely run down with an old, musty feeling and smell. As soon as we walked into our room, there were spiders and a cricket crawling on the beds and pillows and webs all over. Lamps were rusted over. The pics show clean, hardwood floors. There was actually stained carpets instead. The shower head fell out of the wall when we tried to adjust it. We made reservations for the Angola Prison Rodeo so there were no other rooms available. It wasn't completely unmanageable, but it was disappointing after expecting what the pictures showed. The driveway and parking lot is so torn up with misplace concrete and potholes that it makes it difficult to drive comfortably without feeling like you're going to pop a tire or bottom out your car. Checkin was lengthy - had to provide a driver's license for ALL adults staying in the room, not only the adult checking in. Just made it take longer than expected after getting to the location late from traveling.

Horrrible

Liked: Felt like Michael Meyers , Jason or Freddy would pop out of the woods
Disliked: The toilet leaked all over the floor, door handle was loose had to try 4 to 5x to get in. Very outdated