The Hotel at the University of Maryland Guest Reviews
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Traci Fri, 11 July 2025
Superb
Brenda Thu, 10 July 2025
Superb
Liked: The room and entire hotel was very clean. The staff was very friendly and helpful.
Disliked: The availability of the elevators appeared limited. Only 2 elevators appeared to be operational so there was a wait.
Vicky Wed, 9 July 2025
Good Location, but needs improved...
Liked: Location convenient to UMD
Disliked: Unhelpful attitude of front desk team; 1 elevator not working, so very slow getting out of hotel during peak morning rush; Overall condition of room was poor; furniture scuffed, and paint chipped, electronic blinds not working upon check in. had to call Maintenace to repair. No air conditioning in hallways, and overall sub par cleanliness in hall ways--food left out by elevators etc.
Shanda Tue, 8 July 2025
Exceptional
Anonymous Tue, 8 July 2025
Nice room, comfortable
Liked: Hotel room was nice, location centrally located and easy to find.
Disliked: Not a big fan of additional daily parking charges. The large hotel lobby is bit confusing at first. Elevators at one end and parking garage at other side. Although front desk explained property lay-out, signage placard at or around front desk indicating elevator < and Parking > would be helpful to the forgetful.
Tiffany Mon, 7 July 2025
Overall good, a few hiccups
Liked: Close to shopping centers.
Disliked: Our rooms bathroom light fixture didn’t work. The phone didn’t work.
Cason Sun, 6 July 2025
Exceptional
Janeen Sun, 6 July 2025
A bit inconvenient with the...
Liked: The hotel was very clean and I love that there are four restaurants on site. Overnight front desk staff was great
Disliked: I was disappointed because I had to go to the front desk MULTIPLE times because the keys wouldn’t open my door when my room was all the way in the back of the third floor. I then was moved to a very small and very HOT room on the 4th floor (94 degrees in the room when I entered). These mistakes made me late for an event I had to be at. I feel with all the back and forth that I had to make I should’ve been upgraded.
David Sat, 5 July 2025
Exceptional
Larasia Fri, 4 July 2025
Exceptional