The Horton Hotel Guest Reviews
Write a review
Write a review
Kenneth Fri, 9 May 2025
assigned low quality room for...
Liked: breakfast was great. Bar (off lobby and rooftop) was great. Our room was on the lower level next to the back door entrance where people enter after 10 or 11 when the main entry is locked. Very noisy through the night and should not be sold as a room.
Disliked: see above about room/location
Danielle Wed, 7 May 2025
Great location!!!!!!
Liked: It's a great hotel. Beautiful, old, excellent staff.
Disliked: We were in a windowless basement room which while lovely, felt closed off. It was loud during the day from people walking in the lobby and it was nerve wracking when the fire alarm went off due to false alarm.
Lauren Sun, 4 May 2025
Not worth the money
Liked: Location was good and breakfast was pretty good.
Disliked: Overpriced and rude staff. Cleaners messed with my stuff. Parking area was uncovered and in a gravel lot. You can hear noise from floor above. No windows in the room. Have to wait to be served breakfast vs. just having out the food. Overpriced and disappointed.
Reinwald Wed, 30 April 2025
Like the hotel but not...
Liked: Breakfast was delicious. Did not enjoy the location at all. My husband is disabled so could not cross streets , too much traffic and parking not good. No window in room.
Disliked: Did not like the location of being so close to the college to much traffic.
James Tue, 29 April 2025
Nice Location, comfortable and quiet....
Liked: Nice Location, comfortable and quiet
Disliked: The booking states that breakfast is included. I received a $25 charge for Park & Pass which is for parking and breakfast. I did not use the parking and didn’t realize breakfast included required extra fees. Disappointed when hidden fees spoil my experience.
Christy Tue, 29 April 2025
Great
Liked: Love the esthetic I’ve been dying to stay here so glad i finally got a chance. The staff was great definitely will be back
Disliked: Bed was a little tough for me but wasn’t horrible I just have back issues
Simon Sat, 19 April 2025
No window in the room...
Liked: Good location, friendly service
Disliked: No window in the room!!
Sheilav Wed, 2 April 2025
I arrived excited about the...
Liked: Location
Disliked: My room was located on the bottom floor between the stairs and the back exit. I was awaken both mornings at 6:45am by staff walking up and down the hall emptying trash, delivering laundry, and setting up breakfast on the floor above. It was far from the relaxing stay I had anticipated at a boutique hotel. The day I checked out, I cancelled a lunch date to immediately drive home...to take a nap!
Evan Fri, 21 March 2025
We enjoyed our stay at...
Liked: Boone is a wonderful little mountain town. There are many big name hotel chains there. We are so glad we chose to stay at the Horton. The decor was modern-rustic with charm galore. Every staff member was super friendly and helpful. The rooftop bar was perfect for a sunset cocktail with warm gas fire pits to fight off the chill. Our breakfast when we left was superb. The shower was luxurious. You can’t beat the location to downtown. We cannot recommend this place enough.
Cathy Thu, 20 March 2025
Exceptional