The Horton Hotel

Disappointed

Liked: Comfortable bed, clean room, nice rooftop bar, good breakfast, convenient location to access downtown.
Disliked: The loading zone in front of the hotel stayed full, so we had to park in the hotel lot a block and a half away and carry our luggage, mostly uphill, to check in. We were awakened at about 5:30 am. by loud crashing noises outside the room . 10 minutes later, the garbage truck showed up outside our window. We ran out of hot water during the second shower. The breakfast area was understaffed. Our experience did not live up to the rate we paid. Some of these problems could be overlooked in a cheap hotel.

We had a great time...

Liked: Staff was excellent and accomodating
Disliked: N/A

Loved it.

Good

Liked: Location. Pleasant staff
Disliked: Bedroom was windowless

assigned low quality room for...

Liked: breakfast was great. Bar (off lobby and rooftop) was great. Our room was on the lower level next to the back door entrance where people enter after 10 or 11 when the main entry is locked. Very noisy through the night and should not be sold as a room.
Disliked: see above about room/location

Great location!!!!!!

Liked: It's a great hotel. Beautiful, old, excellent staff.
Disliked: We were in a windowless basement room which while lovely, felt closed off. It was loud during the day from people walking in the lobby and it was nerve wracking when the fire alarm went off due to false alarm.

Not worth the money

Liked: Location was good and breakfast was pretty good.
Disliked: Overpriced and rude staff. Cleaners messed with my stuff. Parking area was uncovered and in a gravel lot. You can hear noise from floor above. No windows in the room. Have to wait to be served breakfast vs. just having out the food. Overpriced and disappointed.

Like the hotel but not...

Liked: Breakfast was delicious. Did not enjoy the location at all. My husband is disabled so could not cross streets , too much traffic and parking not good. No window in room.
Disliked: Did not like the location of being so close to the college to much traffic.

Nice Location, comfortable and quiet....

Liked: Nice Location, comfortable and quiet
Disliked: The booking states that breakfast is included. I received a $25 charge for Park & Pass which is for parking and breakfast. I did not use the parking and didn’t realize breakfast included required extra fees. Disappointed when hidden fees spoil my experience.