Liked: We thoroughly enjoyed our room - 911 - what a great view!
Disliked: I didn't know where to park in order to register so I ended up with a $25 parking ticket within 5 minutes.

Exceptional

Exceptional

Very good

I recommend

Liked: I liked the location. The staff was really helpful in giving us directions and suggestions about places to go to. The cookie was delicious.
Disliked: The sofa bed was not very comfortable.

Exceptional

Exceptional

Liked: Location, Rooms, staff all were very good.

Nice room; great location; I...

Liked: The front desk personnel (Erika who provided our initial check in) and valet were excellent; generally all were excellent and hospitable. Room itself was very nice.
Disliked: PARKING--Valet parking expensive and slow; the parking spot out front of door to check in is terrible; privileged white male client and his family left their car there for hours--your staff should enforce everyone move their cars after check in immediately or have valet parking move it within 10 minutes so that other cars can park there and check in; I had to circle the block several times

Good location and staff, a...

Liked: The staff were very helpful and friendly. The bed was very comfortable
Disliked: Room and bathroom floors could have been cleaner. Sofa bed uncomfortable.

Hollis provided a great base...

Liked: Location was great! Quiet, calm room with a view of the harbour. Rain shower and comfy king bed and soft clean white sheets. Having had a long road trip, just what we needed.
Disliked: Could have had a little selection of tea perhaps.