Name: Davenport Hotel Autograph Collection®
Address: 10 South Post Street, Spokane, WA
Telephone: (888) 416-0458
Rating: 4.5

Great stay, sketchy practices

Liked: Very nice property- felt historic, but a bit dated in the rooms. The common area was beautiful!
Disliked: The Davenport added an extra $20 daily facility/resort fee upon check in after I had paid the full charge with Booking.com, which included other fees and city taxes. Davenport then handed me coupons of the same value for each day (i.e. $20 coupon for $20 resort fee), and this seemed very suspicious to me that they were not reporting this fee to Booking.com. I had at least three separate interactions with the front desk who said it was “mandatory,” that this was an acceptable fee and that third party vendors knew about this charge, etc. I had a representative from Booking.com call them directly after told me that there should not be additional charges made after I paid for the hotel. The front desk removed one charge after they talked to the Booking.com rep, did not tell me about the removal of this one charge, and left the charges for the remaining days. What this tells me is that they were trying to pull a fast one on Booking.com and me. Otherwise, the hotel was wonderful, but beware!

Wonderful old hotel with updated...

Liked: Everything
Disliked: Nothing

Thank you

Liked: Clean, friendly, pool, spa
Disliked: The pillows

Superb

Exceptional

I was assigned a room...

Exceptional

The stay was amazing though!

Disliked: I didn’t like that for a $400 room we didn’t have a fridge…

Pretty but not comfortable

Liked: Beautiful, great location, the bedroom was ehh…
Disliked: The beds need replaced. For a place so nice, I was expecting a comfy bed and it was so soft you could slide right off the side. Hubby and I rolled into each other and woke up pretty much sleeping on top of each other. Also there was no refrigerator or microwave? Why? That was strange to me. We like to go out to eat when out of town and we like our leftovers. So that was a big bummer. Also I like having a fan on in the room to block out my family snoring lol and there was no fan so that was a bummer too. It was really a beautiful hotel though. We might check out other ones in the same area next time.