United States
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United KingdomThe Hi-Lo Autograph Collection Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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Jasmine Thu, 10 September 2020
Fabulous
Liked: the style and vibes
Disliked: I wish there was a mirror outside of the bathroom in the standard room. Or even a small vanity because made it difficult to get ready when someone else was using bathroom
Anabelle Wed, 5 August 2020
Bad
Miranda Thu, 30 July 2020
Exceptional
Liked: Everything. The jetted tub. Gold fixtures. Minimalist decor, clean lines, modern vibe. The signature scent created by Maak labs for the Hi-Lo hotel is thee most exotic intoxicating sent. Your olfactory will be craving more! They must have anticipated this because they have it available at the gift shop for purchase. The lobby of the hotel is such a fresh color palette. Interior design textures are elegant modern, boasting rich green velvet couches and pink and gold accessories, the best part is the seat swing hanging from the ceiling on ropes on either side of the lobby, one in the bar. They are so original and fun, perfect spot to take photos or have a drink! I love everything about this hotel I could go on and on it's my favorite hands down!
Disliked: That I had to leave. .. spending money lol.
Anonymous Thu, 23 July 2020
Nice weekend get away but...
Liked: The shower was beautiful and the bed was comfortable. Close to downtown.
Disliked: The room and lobby were much smaller than pictured. Random room amenities (ironing board, refrigerator, etc.) were removed from the room due to COVID but not relayed to us. Paid for the ?King Suite with City view? to look opposite direction of downtown.
Sage Sat, 18 July 2020
Superb
Anonymous Mon, 13 July 2020
Very good
Mark Sat, 15 February 2020
Fabulous
Ken Sat, 8 February 2020
Very good
Natalia Mon, 30 December 2019
Fabulous
Liked: Good location, big room and bathroom, friendly staff both in hotel and cafe, historical building (which works for ambience).
Disliked: A little bit noisy: you can hear people talking in a hall and in the rooms, door are closing with real ?bang?, which is not cool when your neighbors arrive in a middle of the night. Once can also hear train signals and street traffic. Also there were bathrobes, but no slippers, a little strange for 4-star hotel, tiled floors are really cold in winter. Comforter was too heavy to my taste.
John Sun, 29 December 2019
Missed our expectations
Liked: The restaurant CRAFTpdx was really good. Bartender is a true mixologist. Elevators were quite, smooth and clean. Also appreciated the tap to unlock room key.
Disliked: No free wi-fi unless you sign up for Marriott?s Autograph club. Very thin walls, photo is of our ?city view...? Loud street racing woke us up a few times. No parking, must find a spot in a dirty parking garage and pay roughly 20 bucks for overnight parking, and then walk at least two blocks to hotel. We choose a room that was advertised to have a bathtub, but no tub. When I called the front desk, staff was unwilling or unable to remedy the situation. The entire glass shower door was dirty and the shower flooring, (2in square glass tiles) were cracked and chipped in multiple places, causing myself and my fiancé to carefully check with our fingers for any loose glass before stepping into the shower. The shower wand bracket was so loose that it could?ve easily fallen on us, so we avoided that side of the shower. Lucky, there was no loose glass on the floor. Complimentary Breakfest is only for some, I noticed the staff gave some residents free (complimentary) Breakfest cards, however I didn?t get one and I don?t know why. Room was poorly stocked, I reserved a room for two, yet we only received one bath robe and one set of bath towels. When I checked out, I told the receptionist about the lack of advertised bathtub and lack of mini fridge. She bluntly replied that I have to request the mini fridge and apologized under her breath. We paid an up charge for a room with a view, tub, and high floor. We got the top floor, but you can see our view from the photo. I feel like this is not a four star hotel and that I was misled on booking.com?s advertisement. Will most likely use another travel site for our next adventure, and steer clear from Marriott?s Autograph Collection from now on.
