Very run down, not very...

Liked: Not much

Exceptional

Liked: I was staying alone and felt very comfortable all the staff were very accommodating and lovely .

Lovely staff but a lot...

Liked: Food in barReception staffSize of room
Disliked: The bed in the cranberry suite is awful. Mattress springs had completely gone so woke up everytime I moved. I had 2 hours sleep and woke up in agony on my wedding day. Shower very outdated and no pressure. Corridors stank of cigarette smoke. Building site rubbish piled up outside and the breakfast was awful and soggy. The staff on reception were so lovely though and the food in the bar was amazing.

Pleasant

Liked: The bar and restaurant were fabulous and the food was delicious
Disliked: Both myself and a work colleague had separate rooms.Both were not cleaned professionally and smelled damp.. Mold in the bathroom was terrible .

Bad

Disliked: Was put in a room where the shower did not work, then moved to a new room and had no hot water very disappointing for the price I paid. I won?t be staying again

Very poor

We won?t stay there again

Liked: The bed was clean and comfy
Disliked: Breakfast was very poor. Tea cold. Toast not toasted; I asked for brown bread and got white My husbands cooked breakfast was brought to the table before he had finished his cereal

Superb

Great hotel xx