Enjoyed stay will return soon

Liked: Hotel was beautiful
Disliked: Due to booking.com not having updated pictures of the accurate room that I booked front desk made accommodations in making sure I was happy was moved to new room.

Exceptional

Liked: Didn't eat breakfast

It was fine and sufficent...

Liked: Room was comfortable. Valet staff was friendly
Disliked: The vanity did have a large broken off piece that needs to be replaced. The food was not the best. Ordered two meals and did not enjoy either. Also both staff members of the front desk that I encountered were not extremely friendly. Just did not seem happy to be at work.

Disgusted.

Disliked: Before I even got there, my friend who flew in a day early (from Canada) was attacked and sexually assaulted by the room service. Cops were called and are now involved. Case is pending. Due to this I had to cancel going all together. Absolutely appalling. It was also her birthday the next day. I never in my life have written a review but if this prevents this happening to someone in the future, I feel obligated to do so. A hotels job is to make you feel safe and secure and to vet all employees. I?ve never had an experience like this in my life and now my friend has to deal with all that comes with such a traumatic event.

Exceptional

Good

Exceptional

Exceptional

My stay was relaxing and...

Liked: The staff was amazing!