Staff attitude indifferent; rooms very tired and in need of redecoration. Not one piece of clean glassware or crockery - everything just put on table without checking. Location fine but do not choose this place for a special occasion!

Disliked: Sad; tired; unloved and no attention to detail.

Superb

Very easy and peaceful

Liked: Lovely place, great facilities, bar and food. Superb grounds and gardens adjacent and next to Highdown Hill with lovely views. Very nice and peaceful rooms, quiet inside and with the window open at night. Seldom do you have a good nights sleep in a hotel!
Disliked: Nothing

Apart from check in and...

Liked: Room was stunning, very airy, clean, and well decorated.Dinner was second to none, wonderful flavours, beautifully presented, and without a ridiculous price tag. Waiters were professional and helpful.
Disliked: Booking in was confusing, and the staff didn't seem to know the process.At the price of £175 per night I would have expected a more professional experience. We arrived on a busy Saturday afternoon, and the signage said 'if you are staying at the hotel, go inside and ask any of our staff, who will help'After queuing at a busy, understaffed bar, the girl didn't have a clue (not her fault), and after some confusion we were directed by her supervisor to go to the other end of the bar, where an extremely overworked guy checked us in.The electronic key failed to work on first try, so had to go back, queue up and get a replacement. Check out Sunday morning wasn't much better.

Excellent stay, didn’t want to...

Liked: VeryComfortable bed.Quiet and peaceful overnight.Good facilities in room.Staff friendly and helpful.Breakfast delicious and amazing amount of options.
Disliked: Our room was next to some sort of plant room with possibly a fan or extractor unit which was slightly intrusive as it started up early in the morning.

Exceptional

Beautiful, thank you Highdown

Liked: Beautifully located, very easy to find. Lovely pub outside and inside to enjoy the sun, dog friendly with a menu for dogs! Very nice staff and amazing bedroom. Very clean, amazing shower and bed. Amenities all provided. Breakfast also good with lots of options.
Disliked: Nothing we didn't like.

Lovely stay in the country

Liked: Great peaceful location. Staff extremely friendly and helpful.

Great stay, fantastic room, looking...

Liked: We had a beautiful room, excellent facilities, immaculately clean. Staff were all lovely, very good breakfast with lots of choice. We ate at The Highdown both evenings, good meals-delicious puddings!
Disliked: The service at dinner on the second evening was pretty slow but the manager recognised this wasn't good and gave us a generous discount on our meal. It wouldn't put us off coming again it was just a very busy evening.

Superb