The Hide London

Good location

Liked: Location is good being near station and several shops. The hotel is on a busy main road. However, I didn't hear any noise or traffic from my room. Breakfast was reasonably priced and choices of food was good. No hot foods available for breakfast.
Disliked: Reception staff could have been more helpful and engaging. I didnt find them very considerate at check in. Tried to check in and pay for an earlier check in which was asked for in advance. However apparently there was no availability. (?) I had arrived at the hotel after transiting for 30 hours.. It was pouring rain and I was told I had to potentially wait until 3pm to check in. The time was 10.30 when I arrived. I wasn't offered any area within the hotel to wait. But they did hold my luggage. So basically I walked around in rain for nearly 4 hours. I found a coffee shop and stayed there for a while. Reception staff knew I didn't have a car so I was unable to drive around to sightsee. I went back to reception at 2pm and was finally allowed to check in. I hadnt been to London for over 10 years so this was a disappointing welcome.

Very good

Liked: Comfortable room. Helpful staff.Air con. Fridge. Bottled water.
Disliked: Lighting not so good especially by the mirrors.

Pleasant

Liked: Location great, staff friendliness and service excellent.
Disliked: Towels in bathroom are tiny.Room smaller than expectedColleagues aircon did not work for 2-days

Wonderful, Friendly staff!

Liked: Yes, the location is ideal - close to the tube station, major highways, close to north east and west parts of London, the hotel is small and cozy, and the rooms are clean.For us it was Elknor and Anarjeet who made the stay very special with their warm, friendly, courteous, and welcoming service with a smile. Elknor runs the front desk, the kitchen, and the breakfast service - always with a smile And ready willingness to go above and beyond to make the stay very special.Word of wise to the hotel management … you ought to be very fortunate to have two such people running your hotel. Make sure to pay them very well!
Disliked: There was not anything not to like!

Exceptional

A good hotel, but if...

Liked: Convenience of parking and helpful staff. Bed was also comfy.
Disliked: Room a little small, we have stayed here previously in room 1, this time we were in room 3.Could hear the moving of table in the dining room, which was next to our bedroom, at 1am! Also the blind offered absolutely no barrier to the sunlight, as soon as it came up at approx 5am! Even more disappointing as we'd had asked for a quiet room, which I was assured we had been given.

Ok

Liked: Close to Brent Cross Shopping Centre and tube station. Room was good and well equipped.
Disliked: Having to pay for breakfast with a limited choice.

Wonderful

Liked: The hotel offered a pleasant view and the staff were courteous and professional. It is well-located, making it convenient to access nearby attractions and amenities. The accommodations were comfortable, clean, and provided good value for money. The overall environment was tidy and welcoming.

Very good

Liked: Lovely comfortable hotel, spacious clean rooms, nice decor. Air con, fridge, excellent location near to the tube station and free car parking on hotel frontage.
Disliked: It was on a busy main road, but you couldn't hear cars because of effective triple glazing. Location of hotel is not amazing, but the proximity to the tube station outweighs this if you're looking to travel into London