Exceptional

Liked: Beautiful hotel in a great location

Great stay

Liked: Top class property
Disliked: Can’t really say a bad word about the hotel

Exceptional

Liked: Kate and Gaby really looked after us, but all the staff we attentive, knowledgeable and friendly
Disliked: The gym was being refurbished

Exceptional

NINEPOINTFIVEFOR HERMITAGE

Liked: This hotel is MAGNIFICENT in almost every way. The lobby is so beautiful and so well appointed - it was not uncommon for it to be filled throughout the day with guests visiting, reading, chatting, etc. The on-site fine dining restaurant, though pricey, offered so many truly delicious options (the French toast was spectacular at breakfast) and the casual café - the Pink Hermit - was also a highlight. Our room #316 was spacious, very comfortable and well appointed. The bed was super comfy and plush and the bathroom as HUGE. Plenty of closet and storage space as well.
Disliked: The only complaint we had was the water pressure in the bathroom sinks was abysmal, in addition to the cold water faucet in one sink was not working.

I thoroughly enjoyed my stay.

Liked: The hotel was wonderful, the staff was very attentive, the location was within walking distance of all entertainment and dining.
Disliked: Absolutely nothing!

Exceptional

Very good

Disliked: No facilities for making coffee in the room

Exceptional