The Heritage Hotel Guest Reviews
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Write a review
Mark Sat, 5 July 2025
Superb
Liked: Everything about where we stayed, from the amazing hotel room, the incredible views we had, the welcoming atmosphere, all your staff are a credit to your company, very polite and helpful! The chap on reception who booked us in, was lovely and knowledgeable, we loved the balcony views whilst sat outside having a drink! The location was perfect, short walk to the beach and town centre.
Disliked: Nothing to complain about.
Ruth Fri, 4 July 2025
Really lovely stay
Liked: This hotel is in a great location right by the seafront and a few minutes walk from the marina. Lovely room with a beautiful sea view. Really nice breakfast, the bar is friendly with good vibes, and the outdoor terrace is great. The staff are really friendly and helpful, the excellent customer service really stands out.
Disliked: Nothing, I was happy with everything
Tucker Fri, 4 July 2025
Comfortable and reasonable price
Liked: Good facilities and breakfast
Disliked: Over a pub so noisy, but quiet by 11.30
Rosalind Thu, 3 July 2025
Superb
Liked: Friendly folk, great location, good food and fine for a solo traveller.
Disliked: Clean, but some deep cleaning could be done, skirting ledges etc.
Goetz Wed, 2 July 2025
Heritage Hotel was not as...
Liked: It was very convenient to have a restaurant at the hotel. We had a problem with our door lock and they fixed it immediately.
Disliked: The hotel was not really as pictured. The beds were not very comfortable and our window to our room looked out on a very busy road with noisy motorcycles at all hours of the night. Lots of stairs and perched on a hillside. With heavy bags it was difficult. No lift.
Linda Wed, 2 July 2025
This place is more like...
Disliked: The person checking us in was very disinterested, rattled off instructions and directions to our room, didnt ask us if we needed a porter for our luggage, room was literally in the car park, boiling hot and stuffy. Went up to ask for another room which he advised there wasnt any available, he did provide us with a fan when I asked, it was an effort though, shower was blocked and the bathroom started flooding, we managed to sort that out. To lock the door was pretty tricky, advised the reception, who just said it does lock, didnt come and show us, we managed to sort it out ourselves. Breakfast was average
Evans Tue, 1 July 2025
Very good
Stephen Mon, 30 June 2025
Very good
Liked: Nice size room,good location and friendly staff.Good selection of breakfast items.Drinks at reasonable price.
Stephen Mon, 30 June 2025
Exceptional
Jacqueline Mon, 30 June 2025
Very good
Liked: Lovely place to stay, the room was excellent.Plenty of tea and coffee supplied in our room, The staff are nice, The hotel in a brilliant location.
Disliked: Breakfast could be better with more choice of cerealAnd a selection of fruit?.