The experience and staff were excellent. I would recommend my friends to stay there if they are in the area.

Disliked: I thought unusual to charge me a 100 dollars on my credit card as I had prepaid my stay at your hotel.

Exceptional

lovely hotel with beautiful art...

Liked: comfortable cleangood location excellent service art
Disliked: toilet too low to the ground. a higher one CC would be much better

Exceptional

Bad

Disliked: I couldn’t stay at the hotel because I called 3 times to check if they had my reservation and the three times they told me that they didn’t have it and that the hotel was fully booked. So I didn’t arrive to the hotel and they charged me anyway. I tried to call the manager and he/she didn’t answer and I didn’t get a call back after leaving my number

Superb

Exceptional

Not bad, will be back...

Liked: Staff was very nice. Loved the art.
Disliked: Healthier more fresh snacks to purchase would be nice. Fresh fruit or more snacks other than candy. Had to to drive in middle of the night to get a decent snack.

Exceptional

Superb

Liked: The room was spacious and the beds comfortable - the paintings all over are incredible and the pool was exquisite. Having the hotel close to a major mall was an unexpected bonus.
Disliked: The lock in the bathroom did not work but minor issue. Would be a nice future option to opt for a breakfast as part of the room booking. But all minor issues.