The Henrietta Hotel Guest Reviews
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Write a review
John Mon, 9 June 2025
Exceptional
Lorraine Mon, 9 June 2025
Exceptional
Thompson Fri, 23 May 2025
Good
Tim Wed, 21 May 2025
Acceptable but - for the...
Liked: Location
Disliked: No lift to 4th floor
Claire Tue, 20 May 2025
Bad
Liked: Lovely hotel.
Disliked: Staff incompetent. One young staff could not understand what I ordered every time I ordered.I was charged €329 for a room I never booked. My account was hacked and despite pleading with manager she refused to give me back my money.I paid for everything by card and on leaving I was humiliated by the man on desk came out to me in waiting area by breakfast in front of people to say I have not paid my bill. Horrific behaviour. He was then told I paid everything.Keep leaving front door wide open and bit is icy cold in bfeakfast area as a result.Hotel beautifiul. Manager, girl at breakfast and man on desk a very big thumbs DOWN.
Steen Mon, 19 May 2025
Wonderful location and sweet hotel
Liked: the room/suite was fantastic. Large with balcony and view.
Disliked: the majority of the staff was not helpful. Could not recommend restaurants or make reservations. Did not know the directions to places and did not seem knowledgeable of the neighborhood. Not true for all staff. Every one was very nice and friendly
Mike Mon, 19 May 2025
Superb
Lovro Sat, 10 May 2025
Good
Ekaterina Fri, 2 May 2025
Very good
Rosemary Tue, 29 April 2025
Very good