Superb

Liked: Staff are incredible. I mean, truly incredible. The service is what makes this hotel a superstar.
Disliked: There are bits of the hotel that are getting a little tired. Some wallpaper was peeling in our room, and the TV is pretty out of date. It never worked properly, and could not log on to Netflix, e.g.

Fabulous

Liked: The staff are brilliant.

Great staff, otherwise underwhelming stay.

Liked: The hotel staff were excellent, we were told concierge was amazing and to ask them anything and this was very true. Bathrooms were gorgeous.
Disliked: Our room was not cheap, and it faced a brick wall of a dental office. The view was depressing. The room was very dark (poor lighting). The pillows were awful, we tried to switch but the replacements were just as bad. The foyer/elevator had a weird smell. We booked partially because of the pool/spa - they were closed which was not advertised.

Superb

Superb

Liked: Excellent service, over and above.

Very good

Atentive responsive staff , comfortable...

Liked: Personal and considerate staff.Responsive and took the initiative to resolve and inquiry. Consistency in service and polite at all times.
Disliked: The gym equipment was not as expected.

Very good

Exceptional

Liked: Awesome Location in Yorkville