The Hawk Inn

The initial disappointment of room...

Liked: We’ve stayed here on a number of occasions so we knew what to expect. It’s a good stop en route to London from West Country & apart from a disappointing arrival it was as comfortable as we remembered
Disliked: We booked the standard double room which was at the rear of the property. It was small, quite shabby with an unwelcoming very small tatty outdoor patio type space. There were coffee stains around the kettle area & biscuit crumbs on the chair. I immediately went to have a quiet word with assistant manager. She was very apologetic & understanding. We were relocated to a lovely room overlooking the green to the front. We’ve stayed in this room before, it’s large & well furnished with a separate lounge area.. In evening, not as many people as we’ve seen before on a Saturday. The atmosphere was a little flat on patio at dinner so suspect it may have lost some popularity but can’t comment. Dinner was pleasant enough & particularly like the idea of mini pudding & cocktail deal after meal.

Lovely Stay

Liked: Very nice, with great staff and beautiful location.

Good but over priced

Liked: Location was great
Disliked: For the price paid the room was small and cramped

Very nice staff but a...

Liked: Nice location in a lovely village
Disliked: Meant to be a traditional village pub but problem with beer lines and no draft beer. Food was ok but took ages to come out. Room very tired.

Disappointing couldn;t wait to check...

Liked: location
Disliked: The room smelt of dogs/cigarettes and was dirty and in need of refurbishment. The fridge had not been cleaned. The TV freeview and DAB radio did not work maybe because of the poor internet signal in the area. I could not use the TV apps either. I asked for assistance with the TV and it appeared plugs had been pulled from the back of the TV so not sure if there was a problem with it. There was black mould in the shower and on the window panes. It was hot and although there was a fan the window would not open fully. The toiletries dispensers were blocked so I have to undo them to dispense any liquids. The coffee machine did not seem to work properly and very few pods were provided despite the pod menu in the room showing numerous options. The room was very shabby and did not reflect the price paid. I stayed the previous night in another establishment in a more central/better location for the same price - it was so much better and also included breakfast within the rate. However, I would not have taken breakfast due to worries about cleanliness.

Very good

Very enjoyable and would book...

Liked: Fantastic village pub with good choice of beers and food. Food quality was good as well as the service. Rooms are better than average and comfortable. Electronic check in and check out was very good.
Disliked: Not much not to like really

Hotel is in a lovely...

Liked: Lovely hotel with plenty of inside and outside seating

Great little hotel and pub.

Liked: Great location just outside of Andover. Rooms are clean and tidy, a little on the small side, but fine for a single night or two.Staff down in the bar are friendly.The food is great from the bar, and quite a varied menu with plenty of choices for everyone.The beer garden out front is lovely.Plenty of parking around the side and back.
Disliked: Unfortunately there was no chef available for breakfast, and waited almost an hour for food.Front of house staff were very apologetic, but £15 for a coffee was quite steep. I was told it would be complimentary, but I haven't seen the refund in. - I'm not going to chase over £15.Rooms don't have air conditioning, and on hot summers days, can be quite uncomfortable. They have large dyson fans in all rooms now, so not the end of the world, but if AC is your thing, then bear that in mind.