did the job. staff really...

Liked: lovely and clean, easy to find, great connections to London via the tube. first trip to London and the hotel was easy to find.
Disliked: the en-suite bathrooms!! no privacy whatsoever - we didn’t appreciate going to the toilet and being able to see each other through the glass! rooms were very comfortable but very hot even in April

Nice design, not functional and...

Liked: the room is nicely decoration
Disliked: the hotel doesn’t have elevator. service is not good. the room function is not good,The room is nice design but not comfortable

Average but useful location

Liked: Location good, air con not working, staff friendly. Room photo on website taken with a very wide angle lens!
Disliked: Air con, room smaller than expected

A great location for proximity...

Liked: The location was excellent for its proximity to St Pancreas.
Disliked: We were given room 7 in the basement. The bathroom had a sunken bath with a shower over it. In order to have a shower you have to climb down into the bath. There are no handles or anything else to hold onto. I slipped while attempting to get into the bath so that I could shower. I hurt my back, shoulder and bruised my arm. We reported this fall as we checked out and were told that someone from the hotel would contact us. No one has contacted us. I think the bath/ shower arrangement is potentially dangerous and I suggested that the room should not be given to older customer like ourselves for that reason.The breakfast was a little disappointing. There was little choice and the portions were somewhat meagre.

Lovely hotel

Liked: Great room and staff. Just a bit noisy in the morning. But all in all a great stay.
Disliked: Cleaners are a bit noisy early in the morning.

Exceptional

One night in London

Liked: We've spent only one night in the hotel, we've arrived in the evening and we've left the next day on early morning.The hotel is totally ok, nothing really whaouw, but nothing shocking.The staff is very nice and helpful.
Disliked: The bed was comfortable, but quite small for two people. The shower doesn't close from the inside, so after there's a lot of water in the room.No elevator, we had to carry our luggage by ourself ; we had a 23kg luggage and our room was on the 3rd floor.The room was quite expensive, but I understand that we pay the location (3 mn walking from Kings Cross) and also the period just before the Coronation.

Very good

Liked: Very modern decor, lounge was very zen and comfortable.
Disliked: One of the rooms' windows did not lock, and there was not a toilet paper holder. But rooms were very nice decor and nice bed, remember it is a small room and you have to carry luggage up the narrow stairs.

Passable

Liked: The shower
Disliked: Noise in the park late at night and early in the morning.