The Guest House at Graceland, Memphis

Disappointed

Liked: It was clean
Disliked: Staff in bar could not get served as was ignored so left. Very money orientated Charged for over sea call never made. Charged twice for accommodation. Gracelands was exceptional if it wasn?t there this hotel would have nothing going for it

it was really good

Liked: dinner was very expensive and the quality was not the greatest
Disliked: the lobby bar was very unsatisfactory. The bartenders/servers were not polite and I need to find the server who had taken my money for my drinks to retrieve my change. The best part about the lobby bar was the music on Thursday, Friday and Saturday night. That is what kept us returning to the lobby was the music.

Great location, clean and luxurious....

Liked: Fantastic location right next to Graceland. Hotel was luxurious, comfortable and clean. Logan at check in upgraded us to a presidential suite as a surprise for Valentines day. Rooms were super luxurious. I can highly recommend this location.
Disliked: Dinner service was very slow although it was Valentines day with lots of visitors.

Exceptional

Love love love this hotel.

Liked: Where to begin? Decor lovely, hotel room well equipped,. Exceptionally clean and comfortable, high grade appliances, Elvis films showing in theatre. Fantastic value for money
Disliked: Nothing to dislike

Absolutely amazing!!!

Liked: The Guest House was amazing . From the room , the amazing shower , the entertainment at night was fun and to top it off.... the Peanut butter banana sandwich. You guys thought of everything and I?ve told everyone about how great it was . Thanks for the memories. Amy Murphy [email protected]

Frozen

Disliked: We had cold showers! Freezing outside and freezing showers!

Exceptional

We enjoyed our stay, the...

Liked: We did not like the breakfast bar buffet. Most of it was run of the mill and it was pricey for what would be free at other hotels. The decor and the staff were top notch. The room was clean and comfortable
Disliked: I paid for a King Suite. I even told them on my reservation I would be arriving late. Called to confirm that we were arriving late, prepaid for the room. So when we arrived, we were taken to the only suite still available. It was on the first floor which I had no problem with. It was a queen size murphy bed for a bed. NOT what I paid for. I paid for a King. The bellman was awesome, called the front desk and explained the situation. They first offered to drive us three blocks to another location but then found a King room, not a suite. It wasn't a big deal but beware if you prepay and arrive late, you may not get what you pay for. That was aggravating. They did not adjust the price of the room either. Again, not a big deal as it was an inexpensive deal to begin with. We had a room right off the elevator so it was a bit noisy.