The Guardsman - Preferred Hotels and Resorts Guest Reviews
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Jovana Thu, 21 August 2025
This is NOT a five...
Liked: Location.Staff nice and friendly.
Disliked: This is NOT a five star hotel!!! This is a 3 star hotel!!! And whoever wrote good reviews here clearly never been to a one.Room too small and too dark, but ok. But the bed was also too small, and no, we are not overweight, but we are tall. Not a five star hotel. There is no plug in the bathroom, so when you want to dry your hair, you need to do it on the bed, with the small round mirror.Lightning is bad in room, not good for make up girlies or boys.No iron in room as well. You need to ask for it and I hate it when I need to ask for something, when I need to complain, that’s why I go to a five star hotel, to avoid those types of situations.Bathroom smells of mould and the shower was mouldy. Again, not a five star hotel!Carpet in the room was probably never cleaned. It is not enough only the vacuum it! Why on earth do you have a carpet in a hotel room?!We came on 12.08. in the evening and the next day we decided not to have a cleaning service because it wasn’t necessary. On the 14th cleaning service only got us new towels and made a bad. Nothing else. Bathroom was not cleaned! We didn’t get any water as well. On the 15th the room was cleaned and on the 16th again was not cleaned and no water again.
Jing Wed, 20 August 2025
Superb
Anonymous Sun, 17 August 2025
Superb
M Sat, 16 August 2025
Superb
Elizabeth Sat, 16 August 2025
Highly recommend for convenient location...
Liked: Loved everything at this beautiful gem! The residence we had was perfect for our family of 4! One of our all time favorite stays. Lovely staff eager to serve.
Pia Thu, 14 August 2025
Stylish, modern, perfect.
Liked: Modern, stylish hotel, great location, 2 min walk from Buckingham Palace and Green Park. Will stay again next time in London.
Jayne Wed, 13 August 2025
Exceptional
Liked: Beautifully furnished hotel with a discreet boutique style. Great location. Faultless service.
Disliked: Nothing.
Amjad Wed, 13 August 2025
Superb
Liran Tue, 12 August 2025
Good
Kenny Sun, 10 August 2025
Good