The Guards Hotel

Very good

Liked: Lovely greeting when we arrived.Huge room we were given.Great location.But the beds were very uncomfortable,possibly needing new mattresses as could feel all the springs.

Bad

Liked: Nothing
Disliked: Hotel was unkempt & dirty very overpriced not very pleasant really dissapointed would like a refund

Very good

Liked: Priced great for the Location. Easy check in, would like a later check out, 10 am is a bit early. Room is small but bed was so comfortable. Would definitely stay again.

Recomended

Liked: Lacation, staff very good helpful and kind
Disliked: Old need painting and some repair

enjoyable

Liked: very spacious room
Disliked: climbing stairs tv too far away on wall

Superb

Be prepared as a very...

Liked: Location was great, the reception staff was friendly and helpful and showed me how to work the broken door lock which was dodgy, The room was a good size and beds were clean and comfortableIt is clear the owners are trying to improve the hotel but a large cash investment is needed to achieve this
Disliked: Very disappointed as I asked when I booked 5 months ago about accessibility explaining that one of the parties has osteoarthritis and strugglea.wirh stairs, was told there were some stairs, not many. However our room, being a three bed was on the top floor, my sister cried in pain and embarrassment walking up them. Between us we carried her luggage up to help. The bannisters were loose and wobbly in places, also carpet worn. Health and safety concern. Can't add a fifth photo to show how many stairs/floors. As stated the bedroom door lock was dodgy there was a knack to how to close it without the alarm going off. In the room, interior design is not obvious as there was a mix of old frames and new frames and modern lights. Wall paper peeling under the window and stained carpet. The mirror has been badly hung, hanging from string as per photo The window handle is broken. It flings open wide no safety catch -danger to small children. The window was held shut by two slide bolts. The curtains were.way to short letting in the daylight very early and we're not able to shut out any noise. The shower taps are very loose and likely to fall off

No Toilet/ Bathroom door !!!

Disliked: Very disappointed. The room had no bathroom door — just a shower curtain, which offered zero privacy and made the room smell terrible. For £74 a night, this is completely unacceptable. I asked if we could use a shared bathroom instead and was refused by staff. The setup was uncomfortable, overpriced, and not suitable for guests. Would not stay again.

Superb

Liked: Very clean. Very close to the centre Staff very friendly and delicious breakfast