Exceptional

Exceptional

Great location for the Hoe...

Liked: When arriving for breakfast was told we had to go to reception and book a time and order but were not told this on arrival. However the restaurant staff couldn?t do enough for us and breakfast was lovely.
Disliked: Had a confirmation email of a ground floor room but was in fact two flights of stairs up!

Very good

Liked: Loved the room, nice comfortable bed.. Lovely bathroom..

Great location

Liked: Perfect for strolling to the Hoe, recommend a trip to Pier One! Clean rooms, fantabulous lady in Reception evening of arrival. Very helpful and smiley.
Disliked: One of the Staff in breakfast room wore mask under her chin, when questioned she believed social distance was enough.. uummm not when you?re breathing on and touching everything while training new staff, so plenty of chat while serving. And you are INSIDE! Not good enough, silly mistakes like this mean this bloody virus will never go away!

Very good

Very good

Liked: The staff were welcoming and polite. The breakfast service was very good with well trained staff keeping to covid guidelines and catering to our every need whilst we stayed at our table.
Disliked: The bathroom was a bit cramped with no flat shelf to put down a toothbrush or enough hooks to hang a change of clothes. The place can do with a lift, our room was on the 4th floor so we had roughly 60 steps to climb with our belongings and child each time we went out.

Superb

Superb