The Greenway Hotel & Spa

A very comfortable and enjoyable...

Liked: Location and surroundings were exceptional. Beautiful hotel. Breakfast of full English was very nice.The room was lovely and spacious, beautiful decor and very comfortable. Attended for a friend's wedding and the staff did her proud. Discovered whilst we were there, that the hotel is also dog friendly. Very good to know for the future as we have 2 dogs.
Disliked: The TV in the room was a little small for the size of the room. Moreso as it was so far away from the bed due to the lovely size of the room, but that is really being picky as we weren't there to watch tv to be fair. Whilst the breakfast was delicious and sufficient, the couple on the table next tou ours was offered toast with their breakfast, but when we were served, this wasn't offered. Didn't ask initially when the waitress took our order as we assumed it was a given that a slice of toast would be provided. By the time the waitress had taken the couple next to us order, we had finished our breakfast so didn't bother to then ask for some. That said, we just thought of the extra calories we had saved ourselves.

A complete treat and very...

Liked: We were upgraded to a very special room, which was a lovely bonus. This seems to have been because we'd had to cancel a visit in February due to serious illness. When we arrived we were shown to a room that far exceeded our expectations.All the staff were warm, friendly and very helpful.
Disliked: The only slight blip was that we'd specified twin beds. A kingsize bed was made up and we had to ask for that to be changed which was done without fuss and by a lovely couple of staff. However is meant there was extra washing and the Hotel aims to have low environmental impact. It seems this was not the first time that booking request had not been communicated to the staff preparing rooms.

Exceptional

Not a good experience. Claims...

Liked: The driveway and the main building.Pool, steam and sauna were ok
Disliked: 1. We booked a feature room and were in a “newly” renovated box room… not a 300 pound room at all. Very disappointing no character at all.2. Dinner was a disaster, the food is pre-cooked frozen and then reheated. My daughter had to send hers back. No vegetables and shrivelled potatoes meant to be jersey royals. Dubious but breakfast was ok.3. There was a wedding onsite , which took most of the space and meant the vibe was not as we expected. Country walk was very disappointing and very short.

Wonderful place to stay

Liked: It is the most beautiful Manor house and everyone was lovely, friendly and helpful

Exceptional

A wonderful, relaxing stay with...

Liked: Wonderful service, great attention to detail, well appointed rooms, fabulous breakfast.

Exceptional

Liked: Had a fantastic experience from start to finish. Restaurant was amazing. Would highly recommend as a luxurious treat

Gorgeous relaxing hotel

Liked: This hotel has some special aspects, amazing gardens and views, beautiful architecture and warm cosy furniture. The food here is also superb.
Disliked: I found the spa pool dirty black areas in several areas of the pool tiles and harsh chlorine made my skin itch I used to use this pool and not have these issues as I was a member The bed was a bit hard and springy I prefer memory foam or pocket sprung with topper