Fantastic hotel in a great...

Liked: Location fantastic, every amenity you could want,and the staff were amazing.Will definitely be returning.Really good value for money for a central London hotel
Disliked: Nothing

Lovely stay in the fabulous...

Liked: a very grand hotel, with a lovely bar, nice staff and a great pool and Jacuzzi
Disliked: it is a shame that Covid restrictions mean that everyone is trying and doing their best to comply, that the buzz of a hotel like this is never at it's fullest you feel.

My stayat the Grand was...

Liked: Staff were welcoming and competent. Breakfast was a great start to the day. York is a great location
Disliked: there wasn't anything I disliked it was just that somethings weren't quite as good.

Very good

Very good

Liked: Everything was exceptional
Disliked: The only thing that I personally didn?t like which was when we went to the dinner at the hotel. For reference I?m 19, I felt slightly talked down to at the restaurant which when not only paying for the hotel, but the dinner as well I felt was a little off puting. However, the actual hotel staff ie. Lobby staff could not have done more to help us they went above and beyond what I expected.

Exceptional

Superb

Liked: Comfortable big bed. Underfloor heating in the bathroom. Lovely grand hotel with very friendly staff
Disliked: Lovely hotel. Took my wife for her birthday. My only regret is not staying in the traditional side of the hotel. We stayed in the modern side of the hotel. The room was nice but it resembled most generic modern hotels we have stayed in before.

Exceptional

Exceptional