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The Grand York eeeee - 0808 281 2653
The Grand York, City Centre Station Rise, York -0808 281 2653
Area: York City Centre - Train Station
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BOOK ONLINE OR CALL - 0808 281 2653
4.55
HOTEL RATING: 
WONDERFUL
4.55 out of 5 (2000 Ratings)
0.3 miles from York centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
The 5-star Grand Hotel & Spa offers stylish rooms and a luxury vaulted spa. Set in the iconic Grade II listed former railway headquarters it has bedrooms that feature free WiFi a flat-screen TV bathrobes slippers Molton Brown toiletries and an evening turn down service. The Rise Restaurant Terrace & Bar offers modern British cuisine with locally sourced freshly prepared dishes. The open kitchen and spacious setting at The Rise York creates an immersive and social dining experience for guests guests can enjoy afternoon tea lunch time snacks or an evening of luxury. The luxury spa at The Grand has a 13-yard swimming pool hot tub sauna and steam room. An array of health beauty and wellness therapies and remedies can also be booked within the spa's vaulted treatment rooms. There is also a modern fitness center the complimentary use of which is open to guests staying in all rooms however requires prior reservation for a limited time slot. Pool and spa access and treatments are subject to availability.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
q
Accessible
x
Free Breakfast
j
Free Parking
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Restaurant
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Packed lunches
` Cycling
` Heating
` Fax/photocopying
` Wheelchair accessible
` indoor pool
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Outdoor furniture
` Sun loungers or beach chairs
` Bike tours
` Cooking class
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Electronic room key
` balcony/terrace
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Toilet seats at wheelchair height available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

The Grand York Guest Reviews

Overall Average Score: 
Wonderful (4.55 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Anonymous Sun, 7 August 2022

Superb

5

Exceptional - 5 out of 5

George Sun, 7 August 2022

Outstanding location, fantastic hotel, thank...

Liked: The location is ideally suited to walking straight into York city. The food was excellent, and the staff were lovely and attentive. The rooms are beautiful and accommodating.
Disliked: A maid didn't clean our room until 1730. At the time, we had spent the day in York, and when we returned to prepare for the evening meal, we had no clean towels or cups to freshen up. Admittedly the maid did say she was late, and at the time, we told her to come back after 1800 due to getting changed.

5

Exceptional - 5 out of 5

Shannon Sun, 7 August 2022

It was elegant and old...

Liked: The location is perfect for everything you want to see in the city.
Disliked: The service in the restaurant is slow

5

Exceptional - 5 out of 5

Ray Sun, 7 August 2022

Very relaxing stay in a...

Liked: Everything, we stayed in the old building (didn?t realise there was two until we got there) and it was absolutely superb. Lovely high ceilings, air conditioning, a large bathroom with an excellent shower, every sky tv channel you could wish for, a fantastic breakfast, a lovely bar (with wide Whiskey range), extremely friendly and attentive staff and the NCP car park was less than a two minute walk from the hotel entrance? Exceptional place, just gutted we only stayed for one evening and didn?t get to use the Spa facilities?
Disliked: Nothing at all? We forgot our toothpaste so maybe this could come as standard in each room (tiny tube)?

5

Exceptional - 5 out of 5

Kieren Sun, 7 August 2022

brilliant birthday get away for...

Liked: spa was excellent, food was great , attentive staff
Disliked: N/A

5

Exceptional - 5 out of 5

George Sat, 6 August 2022

Exceptional

Liked: The room was very well laid out and beautiful decor, the staff went above and beyond with every part of the stay and we will be staying here in our future york stays.
Disliked: It would be nice if the breakfasts were a little better priced as at 25 per person it does feel a bit steep, however this would not stop us in out future stays.

4

Very Good - 4 out of 5

Ashwaq Sat, 6 August 2022

Nice break

Liked: The welcoming from the staff everywhere was exceptional really..the breakfast and afternoon tea was lovely. The location is great and availability of parking made it all perfect.
Disliked: I booked ? a touch of romance? extra to our booking as it was a surprise for my husband on his birthday, but to my horror this was not organised and we arrived to an empty room. The receptionist did apologies and sent us a complementary drink, but it did spoil the beginning? The furniture in the room were damaged and the desk had sharp edges, which is a shame, also couldn?t have soft lighting somehow they don?t operate just the main light and the phone was not working too to contact receptionist when we wanted more still water!We didnt use spa facilities as didnt appear very exciting.

5

Exceptional - 5 out of 5

Nicole Sat, 6 August 2022

Absolutely perfect

Liked: The rooms are impeccable. The staff is so friendly and kind. I absolutely would stay here every single time I come to York. I wouldn?t stay anywhere else.
Disliked: There was nothing that I didn?t like.

5

Exceptional - 5 out of 5

Katie Sat, 6 August 2022

Just Perfection in every way

Liked: stunning Hotel . The staff are exceptional, Amazing value for a 5 star hotel .
Disliked: Exceptional Staff, Food amazing, Beautiful hotel

4.5

Wonderful - 4.5 out of 5

Melissa Sat, 6 August 2022

Superb

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The Grand York City Centre Station Rise, York