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The Grand York eeeee
The Grand York, City Centre Station Rise, York | Area: York City Centre - Train Station
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4.6
HOTEL RATING: 
WONDERFUL
4.6 out of 5 (2000 Ratings)
0.3 miles from York centre
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Hotel Description
The 5-star Grand Hotel & Spa offers stylish rooms and a luxury vaulted spa. Set in the iconic Grade II listed former railway headquarters it has bedrooms that feature free WiFi a flat-screen TV bathrobes slippers Molton Brown toiletries and an evening turn down service. The Rise is a contemporary restaurant that pays homage to the railway heritage of The Grand. Guests can enjoy live musicians and an outdoor terrace overlooking the city walls. Traditional afternoon teas are served daily and the 1906 Bar serves cocktails local ales premium spirits and hand selected wines. The luxury Spa at The Grand has a 14-yard swimming pool hot tub sauna and steam room. Complimentary Spa access is give to guests staying in the Executive rooms and Suites. An array of health beauty and wellness therapies and remedies can also be booked within the Spa's Vaulted Treatment rooms. There is also a modern fitness center the complimentary use of which is open to guests staying in all rooms. An NCP car park is next to the hotel on Tanner Row where you can receive a 20% discount with the Concierge Team. Guests' cars can also be Valet Parked from the front door for GBP 35 per night.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Sauna
` Terrace
` VIP Room Facilities
` Air Conditioning
` Babysitting/Child Services
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Bicycle rental
` Massage
` Spa
` Dry cleaning
` Internet services
` Shoeshine
` Breakfast in the room
` Hot tub
` Packed lunches
` Heating
` Fax/photocopying
` Ticket service
` WiFi
` Indoor pool (all year)
` Daily maid service
` Private parking
` fitness center
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Car Rental
` Designated Smoking Area
` Facilities for Disabled Guests
` Honeymoon Suite
` Indoor pool
` Non-smoking Rooms
` Special Diet Meals (upon request)
` WiFi available in all areas
` Free WiFi
` Free Internet

The Grand York Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.6 out of 5)

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3.5

Good - 3.5 out of 5

Stephen Wed, 12 August 2020

Good

Liked: Location and breakfast was really nice.
Disliked: Booked a double bed, but mattress was two single pushed together. Very disappointing with this element of the stay.

4.5

Wonderful - 4.5 out of 5

Craig Tue, 11 August 2020

The grand ??

Liked: Fab building fab staff lovely atmosphere
Disliked: Can?t say anything

5

Exceptional - 5 out of 5

Kelly Tue, 11 August 2020

A beautiful stay

Liked: We have stayed 3 times now. This time we stayed in a suite for our 10th wedding anniversary and it was beautiful. We always enjoy our stay at the Grand. It?s perfect! Our daughter came with us due to the circumstances at the minute and she loved it.

4

Very Good - 4 out of 5

Antony Tue, 11 August 2020

It was satisfactory - didn't...

Liked: it was good but we couldn't get into the spa/pool fully booked.
Disliked: I asked for our room to be serviced on 10/08 but when we got back at 6:00pm wasn't done -towels etc left outside all day. Told receptionist but just said sorry. Our wet towels were left outside the room all night. Also bar closed @ midnight ordered drinks form night porter but he couldn't/wasn't allowed to serve mixers??? Then rang to say no Bacardi. Also our son ordered a surprise bottle of champagne to be delivered at breakfast time on our 46th wedding anniversary on the 10th. It was in our room when we got back at midnight after we tried to go into the bar which was closed. Not good.

3.5

Good - 3.5 out of 5

Nicola Tue, 11 August 2020

Lovely stay shame you now...

Liked: Central location quick walk into York centre
Disliked: Room was overlooking building works for new malmaiosn hotel not great

5

Exceptional - 5 out of 5

Colin Tue, 11 August 2020

Excellent would definitely go back

Liked: The breakfast was excellent with a wide choice on the menu. The rooms where very spacious and clean and the king size bed was comfortable. The staff were very friendly and helpful and the concierge service was excellent as well as the reception.

5

Exceptional - 5 out of 5

Mike Tue, 11 August 2020

A truly superb hotel in...

Liked: Magnificent location and beautiful room Superb staff A wonderful break
Disliked: Nothing!

5

Exceptional - 5 out of 5

Natalie Tue, 11 August 2020

Perfect

Liked: Fab location and stunning hotel. Staff were excellent can?t wait to come back!

4

Very Good - 4 out of 5

Evie Tue, 11 August 2020

Comfortable and relaxing

Liked: I loved the room very modern and comfortable
Disliked: We didn?t know you had to pay a deposit of 200 incase you spent anything while you were there. We?re we?re not told about it before booking

3.5

Good - 3.5 out of 5

Anonymous Tue, 11 August 2020

Lovely hotel and huge rooms.

Liked: It's a very spacious hotel and the staff were very nice. We were able to book an appointment to swim in the pool. The hotel was busier than expected so had a nice atmosphere.
Disliked: Our cheque was lost at breakfast, which was unfortunate. It was rectified by the staff but wasn't the best start to our day. The hotel was quite noisy at night, we were able to hear other rooms even though our corridor was quite quiet.

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The Grand York City Centre Station Rise, York