The Grand Resort

Mediocre

Disliked: Your website should inform customers that the resort is a country club

It was a fair stay...

Liked: The whole hotel was very clean and the staff at check in he was very friendly and helpful!!!!
Disliked: Staff chose who they socialized with and helped, felt very isolated and uncomfortable. Things were closing early than expected as staff stated that although the sign stated a hour longer they were shutting down certain areas earlier.

Exceptional

Superb

Family weekend

Liked: The rooms were a nice size, the bedding was very comfortable.The restaurants were amazing.The Roman Bath was very relaxing and not too crowded (it was October)
Disliked: The floors at the Roman Bath were wet and very slippery.....and cold.There wasn't much to do after dinner, some firepits would be nice.Some missed opportunities.....the gift shop should sell the robes, they were so soft and warm. And a boxed Chocolate Flight from Gatsby's.

Exceptional

Liked: Liked everything

Superb

Nice but the overpriced for...

Liked: Roman bath was nice but dirty.
Disliked: The Roman bath pool was very dirty. We were in the it the day we were leaving there was scum all the way around the top of the wall. Some updating needs done very dated.

Superb

Liked: Always loved the place