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The Grand Hotel eee - (855) 261-9021
The Grand Hotel, 1 Chase Hill Road, Kennebunk, ME -(855) 261-9021
Area: Kennebunk Area ME
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BOOK ONLINE OR CALL - (855) 261-9021
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (35 Ratings)
3.7 miles from Kennebunk centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
Boasting a brand-new Sushi restaurant and an on-site art gallery in the heart of Kennebunk the Grand Hotel offers contact-free check-in and free WiFi access throughout the property. Each room has luxurious bedding. The private bathrooms feature a heated tile floor bathrobes and free toiletries. Dock Square is just a 1-minute walk from the Kennebunk Grand Hotel. The Portland International Jetport is 34 minutes' drive from the property. Kittery is also 34 minutes' drive away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Golf Course
` Air Conditioning
` Elevator
` Fishing
` Canoeing
` Cycling
` Heating
` Wheelchair accessible
` On-site parking
` Accessible parking
` Concierge services
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Wine/champagne
` Outdoor furniture
` Temporary art galleries
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Electronic room key
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Bicycle rental (charges may apply)

The Grand Hotel Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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0.5

Poor - 0.5 out of 5

Donald Tue, 31 October 2023

Our anniversary night started off...

Liked: Location
Disliked: We could not get in to the hotel they lock the doors to the lobby at check in time which is 5 o’clock pm. They ask that you drive across town to another hotel for assistance and then redirect you back to the same location which is still locked. Frustrated we chose to wait in the hotel restaurant around the corner only to find that our keys were in the restaurant at their reception stand. The whole process left us feeling unwelcome and frustrated. Poor management practices and customer service.

5

Exceptional - 5.0 out of 5

Daryl Mon, 16 October 2023

Exceptional

5

Exceptional - 5.0 out of 5

Hunter Wed, 4 October 2023

Wonderful place to stay, perfect...

Liked: It was a great breakfast. The muffins were AMAZING!!! The staff putting the breakfast out was super friendly.
Disliked: Nothing could have been better!

4.5

Wonderful - 4.5 out of 5

John Sun, 3 September 2023

Superb

5

Exceptional - 5.0 out of 5

Ann Sun, 20 August 2023

We had a wonderful time...

Liked: Breakfast was amazing! Rooms are lovely and the staff are fantastic! The location is perfect. Love staying at The Grand!
Disliked: If I had to make a suggestion, having a small refrigerator in the room would be very helpful. We had to keep replenishing our cooler with ice to keep our items cold.

1.5

Poor - 1.5 out of 5

Julia Mon, 17 July 2023

Poor

Disliked: Messed up my date of reservation right away, no person at desk on check in, couldnt get the app to work on the elevator, open key didnt work to get in the hotel, 550.00 for a room we were in for 14 hours!!! Still charged me foe 2 nights when we were there for one.not impressed unfortunately

5

Exceptional - 5.0 out of 5

Marie Fri, 26 May 2023

Exceptional

5

Exceptional - 5.0 out of 5

Julia Mon, 31 October 2022

Exceptional

5

Exceptional - 5.0 out of 5

Linda Sat, 29 October 2022

Exceptional

Liked: Everything! Perfect location, so comfortable.

3.5

Good - 3.5 out of 5

Brett Tue, 18 October 2022

Good

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The Grand Hotel 1 Chase Hill Road, Kennebunk, ME