The Grand Hotel Nanaimo

lovely English charm

Liked: The style of the lobby and the exquisite staircase in the stairwell leading to the floors. The large room and bathroom. The beautiful easter decorations and exquisitely decorated dining rooms. Appreciated the one level entrance. The email explaining that there is construction in the area causing noise during the day was a great touch. The fireplace in the room was a nice surprise. check-in and out were very professional and friendly.
Disliked: When booking I did not realize that the room had a window overlooking the roof of the driveway, so not much of a view. The bed pillows were a strange size, making it difficult to get comfortable.

Exceptional

Good location and nice stay

Liked: Nice room, good coffee
Disliked: Beds too soft for my back!

Superb

A great stay in.Nanaimo

Good

Very happy with the staff...

Liked: Nice area. Close to everything I was looking for. Tucked away and not right on the street.

Exceptional

Exceptional