The Grand Hotel Nanaimo Guest Reviews
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|6.0 miles from Nanaimo centre|
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Maria Mon, 9 April 2018
I left my phone charger...
Liked: Did not try restaurant
Valere Wed, 4 April 2018
Liked: OMG The bed sheets the best all my traveling never experienced anything like that love love love
Ok Fri, 23 March 2018
Fine for my needs but...
Liked: I did not look anywhere other than my room. Location was good for me.Nice size room, and bathroom so overall reasonable price .
Disliked: Looks modern from outside, but a little oldy worldy when you walk in reception, and not a modern looking hotel. Room was dark, which I actually needed for sleep. Décor everwhere very green! I had a quiet room at back of the hotel but bed was very uncomfortable unfortunately. Not much choice in Nanaimo for hotels. Not keen on the $200 hold they put on your credit card in case of damages, not sure a single person of my age was going to do much damage, or that there was anything worth that much in my room I would run off with!!:) I think the $150 I paid for one night for a few hours would have been more than enough to hold on my card not $350! I stay in a lot of hotels and only the high end ones in Vancouver have done this.
Gina Thu, 22 March 2018
Arleen Fri, 16 March 2018
Will definitely come again.
Liked: When we arrived in the evening our room was not ready to occupy. However, the gentleman at the front desk immediately apologized, upgraded us to another room, checked the room before he sent us up, ensured that the room was being heated, and within a relatively short time we were able to settle into our accommodations. Although breakfast was not included in our stay, we ate at the restaurant within the hotel and had a much nicer breakfast than those found in many hotels that advertise a "free" breakfast. The staff, including the resident canine greeter, were very friendly and didn't hesitate to address any of our needs. The location was perfect for our plans and I wouldn't hesitate to book this hotel in the future.
T Mon, 22 January 2018
Disliked: This hotel prides itself in being a 'scotch' tasters experience. Unfortunately, the day we were booked was Christmas day and there was no accommodation for use of the bar, even just to buy a drink. The area was completely off limits for other hotel guests during the day due to an evening booking for a group dinner. That was a disappointment.
Anonymous Sun, 7 January 2018
Very enjoyable would stay again.
Liked: Friendly staff and Barkley the lobby dog.
Shelley Tue, 2 January 2018
Liked: Barclay the dog
Disliked: Beds were brutal. Sore back when we left!
Anonymous Sun, 31 December 2017
Disliked: Heater roared like a jet engine
Kareena Thu, 28 December 2017
It was adiquate but i...
Liked: The staff were friendly
Disliked: Staff gave me conflicting answers to the same question. Beds were very uncomfortable