The Grand by SkyCity, Auckland

Exceptional

Very good

Liked: Its a bit hit and miss whether you are welcomed on arrival in the car park. If you car isn't so flash they sometimes ignore you.Nice reception area and service once we were inside
Disliked: What a big queue for breakfast!

Passable

Liked: The facilities and the 24 h checkin and valet service.
Disliked: I didnt like that i paid more than my previous trip and the room wasnt as big or as nice. I also didnt like how the receptionist asked all my friends for ID however they were not asking other people checking in for all their ids. I actually thought this was very degrading.

Amazing Stay

Liked: Our room was amazing! Nice and spacious, it comes with a bath which was great. There are also so many restaurants and bars near by in close walking distances.

Very good

Passable

Liked: People working there were nice and helpful.
Disliked: While booking the rooms,pictured showed something and when I reach there I got something else. Bit disappointed.

Pleasant

Liked: Actual hotel great
Disliked: Load roadworks directly outside window from early morning until eve.

Great stay, amazing room.

Liked: The room was a decent size. Room service food was great. The TV and pay per view options were really good too.
Disliked: It was quite expensive, but that is to be expected for this hotel.

It served our purpose for...

Liked: Breakfast was great, well provided for, but I did find the rooms pretty oh hum, nothing to rave about ie adequate
Disliked: Valet service not the best, we handed our card over, but the person just place it to one side and it was forgotten until we asked again for our vehicle

Exceptional hotel offering amazing experience

Liked: The location was great, with lots of options around for food either inside the hotel or out, as well as so many options for things to do either as a family, a couple, with friends or alone, The staff in the hotel and restaurant were impeccable, they were welcoming, polite and so incredibly helpful at every occasion. The pool and gym facilities were lovely, couldn?t fault them at all. Room was spacious, comfortable and perfect for a family of 4. Definitely good value for money in my opinion, you get what you pay for and really can tell the difference from a budget hotel, although not a huge price difference.
Disliked: I didn?t have a great experience at the East Day Spa within the hotel, although this is not directly the hotel.