The Golden Pheasant Guest Reviews
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Write a review
Robert Fri, 22 March 2024
Good
Liked: The beer and the staff were excellent.
Disliked: Being locked out of the pub waiting for breakfast as they forgot to put any staff on the breakfast shift.
Parkin Fri, 22 March 2024
Superb
Mark Thu, 21 March 2024
Superb
Wayne Thu, 21 March 2024
Superb
Patrick Wed, 20 March 2024
Superb
Ian Wed, 20 March 2024
Good
Harriet Wed, 20 March 2024
Exceptional
Liked: We have stayed in a few different places locally & this was by far our most comfortable stay. We loved how clean & quiet our room was.We know the area pretty well but it was very easy to find from both directions! We will be re booking for our trip in May.
Mark Tue, 19 March 2024
Exceptional
Liked: Superb place
Julia Sun, 17 March 2024
I would not stay here...
Liked: it was near Knutsford - we should have stayed there as there were things to do in Knutsford
Disliked: the noise from the fan in the cellar kept me awake until the early hours. When I complained in the morning I was told this was a known problem and they should have turned it off. Also there was a repetitive knocking noise in the room that kept me awake. When I mentioned it at reception I was told that it was probably the radiator and so nothing could be done. I didn't ask for money off for these issues, despite the fact they kept me awake. All I asked for was acknowledgement so that other guests might not be adversely affected. I don't feel the response was adequate and I fear other guests will get the same issues. For example it would have been nice if the guy at reception had been profusely sorry and written down the complaint at a bare minimum and to have gone further and said how sorry he was and they'd take something off for our trouble. The response I got was defensive. The property is definitely in need of refurbishment. It is tired, with well worn carpets, poorly fitted bathrooms and rather tired furniture in the bedrooms. Also it is in a location that is not near anything at all, so without a car one is stuck eating in the pub that is more of a sports pub than a cosy country inn. Given the price we paid, our expectations had been for a cosy country inn, well decorated and spotlessly clean - that isn't what we got.
Jenny Sat, 16 March 2024
Exceptional