Very pleased with this hotel! The staff was very friendly and accommodating. The room was clean. Loved the rooftop bar. Located conveniently to everywhere we wanted to visit.

Liked: Clean room. Friendly staff. Welcoming atmosphere.
Disliked: Nothing.

Great stay, would definitely stay again. The lounge and bar on the 4th floor were GREAT to meet friends in.

Liked: Everyone, from the receptionist, front desk, cleaning crew, valet, were all VERY friendly and helpful.
Disliked: Our room did not have a refrigerator or microwave - would've been nice to have those within the room.

Fabulous

Liked: The only thing I like about this hotel stay was the location. I wasnt that far from the Chicago theater where I was going to an event.
Disliked: Overall I didnt like this hotel. We were put in a handicap room and was lied to about the way they assign rooms not knowing that I work for a hotel myself. When i corrected the response by letting them know the protocol they got quiet

Unfulfilling

Disliked: Signed up to check in early, room was not available got stuck with 2 queen beds?!? The bathroom flooded while I was in the shower. Maintenance man was really helpful and super nice.

Exceptional

Exceptional

Exceptional

Liked: Great location.
Disliked: Loud music in the 4th floor lounge open to the public. No separate residents' lounge.

This is an amazing hotel....

Liked: Location is excellent. Really cool neighborhood. Lots of great food, bars and culture nearby. This will be my go to hotel in Chicago. The rooftop bar was really wild. A pleasant surprise.

Clean, and modern. But still...

Liked: Location, cleanliness, staff, nice TV?s (two 47? TVs in the room)
Disliked: $200+ a night and $69 for self parking for 1 day? Overpriced

Liked: The location is great. The bed was very comfortable. Great rooftop bar.
Disliked: Difficulty controlling the temperature in the room bc the vent blew the air directly to the bed. The pillows were a bit high and stiff. The shower pressure was soft.