The Goddard Arms

Very good

A value for money stay...

Liked: Location, parking, clean room, really good shower, staff and great value for money.
Disliked: No proper reception area.

Pleasant

Liked: Location friendly staff
Disliked: It was scorching hot in the room

Very good, would stay again.

Liked: Breakfast was very good. Room was clean, but a bit warm as cheaper room & low ceiling, with a hot day. Location was central & easy to walk to places. Parking was free which was great for a central location.
Disliked: Possibly the room, if a better one was available for booking.com price.

Exceptional

Exceptional

Disappointing

Liked: Location
Disliked: Our 3rd visit which was very disappointing this time. The breakfast was disappointing. Only a tiny rasher of bacon served in the hearty breakfast . I asked for poached egg on toast & the bread was not toasted? Had to ask for glasses for juice, had to ask for top up of coffee. There was just ourselves there & at least 3 members of staff. Tables left uncleared. The pub area has torn & worn furniture. There was no selection of wines available to us due to lack of stock. Lack of management I feel.

Apart from the debacle over...

Liked: Staff were welcoming and friendly on arrival. Room was fine
Disliked: The (lack of) an evening meal.One reason I booked this hotel was that they offered dinner up to 2100. Indeed, I booked a table for 2045 which was re-confirmed by the staff when I arrived. I was standing at the bar at 2045 ordering my dinner when a man came out of the kitchen and told the barmaid that the kitchen was closed! No explanation, no food.I find this to be a disgusting way to treat a customer who had pre-booked a table for a set time. Perhaps if this is someone's idea of customer service may I suggest they are in the wrong job!!

Superb