The Gibside Hotel

Very good

Poor

Liked: The staff where lovely the room was nice
Disliked: The bed was very lumpy not very comfortable couldn't sleep even went and lay down im my car

Nice hotel

Liked: Staff very friendly and helpful
Disliked: Room was a bit "tired' . IMO needs a refresh but having said that the price we paid was not bad. Would stay again.

Good value for money and...

Liked: Clean and friendly environment, staff were super helpful.
Disliked: n/a

Ok for a one off

Liked: The main hotel area downstairs was ok, nice bar / eating area . Beer was good , didn’t eat there. Seating area / patio / outside very pleasant
Disliked: Too many stairs / levels , no lift . A mountain goat would struggle . Rooms need updating

Great staff but not so...

Liked: Location was great, convenient parking.
Disliked: Dated room. Shower was weak and lukewarm at best. Thin walls and doors slamming at night. No air conditioning.

Good

It was last minute we...

Liked: Clean and tidy
Disliked: Nothing

Lovely staff.

Liked: Staff were super helpful and friendly. Breakfast room was pretty and atmospheric and the breakfast staff were good fun. I ate in the “bistro” which is really a v busy, noisy pub serving pub food but again, the staff are lovely and the food was perfectly okay and not expensive.
Disliked: The architect who designed the hotel was clearly off his / her head. Endless Escher style stairs and corridors. Unsuitable for disabled or stair averse as you can’t even get in or out without climbing a lot of stairs. They forgot to add any parking spaces - I think there are 9 and it’s a large hotel.