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The Giacomo An Ascend Hotel Collection Member

eee - (888) 428-0221
The Giacomo An Ascend Hotel Collection Member, 222 First Street, Niagara Falls, NY -(888) 428-0221
Area: Niagara Falls
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4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (902 Ratings)
BOOK ONLINE OR CALL - (888) 428-0221
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Hotel Description
This luxury boutique hotel is within an 8-minute walk of the Niagara Falls. The Giacomo features a 19th floor Skye View Room, full lounge, gym and modern rooms with free Wi-Fi. Guest rooms at the Giacomo are equipped with a walk-in shower and plush bedding. Each room provides a desk and 32-inch flat-screen cable TV. Select rooms also offer a stonework covered electric fireplace or spa bath. During their stay, guests can enjoy a hot breakfast buffet. Niagara Falls International Airport is 8.9 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Hiking
` Private check-in/check-out
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` Concierge services
` Designated Smoking Area
` Doorman
` Fireplace
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Russian
` Happy Hour
` Non-Smoking Rooms Available
` gift/souvenir shop
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Ticket services
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Spa services
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

The Giacomo An Ascend Hotel Collection Member Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Romolo, Toronto, visiting The Rapids Theatre

The pros outweighed the cons here. Great ambiance in a very clean room. Breakfast buffet for 3 hours. Very comfy beds. Recommended.

Liked: Clean; friendly staff; good food; comfy bed.
Disliked: Water pressure low. Phone didn't work.

3

Pleasant - 3.0 out of 5

Thomas & JoAnn M, Buffalo, visiting Artpark

Room was overpriced, small and somewhat awkwardly laid out. Bedding was great. Service was good. Won't rush back.

3

Pleasant - 3.0 out of 5

Diane Lannon, Clifton Springs

We were given a room that was already occupied. I opened the door with the door key and there were people in the bed. How embarrassing this was for us and also the people in the room. All we received was a I am sorry. You would have thought that we would have been given a free dinner or even a free night stay in the hotel.

3

Pleasant - 3.0 out of 5

Jason Fri, 25 July 2025

Pleasant

4.5

Wonderful - 4.5 out of 5

Natalia Fri, 25 July 2025

I would definitely come back!

Liked: The service costumers, the location, the room, the facilities!
Disliked: The water pressure in my bathroom shower was very weak, and hardly any water came out. Only on the shower.

3.5

Good - 3.5 out of 5

Anonymous Thu, 24 July 2025

Good

Liked: breakfast was the normal free breakfast that most hotels offer, our room was small and not as nice as the photos on line, but it was clean, needs another chair, 1 chair for 2 people
Disliked: TV had all kinds of problems, needs a second chair in room

5

Exceptional - 5.0 out of 5

Dr. Mon, 21 July 2025

Exceptional

Liked: Very clean

2

Disappointing - 2.0 out of 5

Haney Sun, 20 July 2025

Disappointing

3

Pleasant - 3.0 out of 5

Nils Wed, 16 July 2025

Pleasant

4

Very Good - 4.0 out of 5

Amber Mon, 14 July 2025

Very good

4

Very Good - 4.0 out of 5

Melissa Sun, 13 July 2025

Great location - hotel needs...

Liked: Location was perfect
Disliked: Mattress was very soft with indentations. Needed to be replaced

5

Exceptional - 5.0 out of 5

Lepto Sun, 13 July 2025

Exceptional

3

Pleasant - 3.0 out of 5

Grace Fri, 11 July 2025

Pleasant

Liked: High rise. Spacious. Good breakfast.
Disliked: Staff are not responsive. Security deposit not refunded even after check out from hotel for 12 calendar days.

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The Giacomo An Ascend Hotel Collection Member 222 First Street, Niagara Falls, NY