Exceptional

It was perfect but it...

Liked: The location
Disliked: Didn?t get water when they did room service you only get two bottle of water when u check in & then u have to figure out where to get water next day. I think at least two bottles should be included. With that the beach is so close I would advice to bring beach towels & chairs with your hotels logo. To borrow/rent or purchase The restaurant room service we asked for tea to the room & they said they do delivery? But the front desk got us some tea cups The restaurant should give full service & charge a service charge. Not delivery fee? Very cozy place I would stay there again just some tips to the management with that I heard from the staff they are new owners and there would be a rooftop soon

Location was perfect; staff was...

Liked: The hotel is expensive, for my budget, but completely worth it. I stayed here last June - at the beginning of summer. Now I?m staying here, to say goodbye to summer. Am also booked for my birthday in January. It?s really important that I stay in Room 301. It has the perfect view through the palm trees. Any higher floor wouldn?t have that. Hope I can get Room 301 a third time! (It felt like coming home.)
Disliked: I can?t think of anything.

Superb

Liked: Really liked the look and feel of the property. It?s an old hotel but they have tried to keep it clean etc. Location is great. The staff was amazing - very helpful. We were upgraded because we were on our honeymoon so that was a plus point. Very accommodating. Valet guys were good although it costs $50+tax but I guess that?s what you pay to stay on Ocean Drive.
Disliked: They have a resort fee for some reason. The showers could be upgraded a bit.

A historic hotel with a...

Liked: This hotel is very charming and the building itself is very iconic to the Santa Monica skyline. We stayed in a queen room and the view was fantastic. The bed and pillows were very comfortable. The location was also great and we were able to walk to all the restaurants, shops and the beach. When we got there the staff was really nice and they offered us two free drinks and an appetizer from their restaurant. Overall a great experience with far more positives than negatives.
Disliked: Since it is an older hotel, the room and bathroom were small. We also heard a lot of pipe noises and it took extra time for water to warm up.

Comfortable Stay

Liked: Location
Disliked: Room was smaller than expected

Lovely, location was great, close...

Liked: Service was very friendly and prompt. Location location location. The restaurant served good food , though prices were high .

Pleasant

Superb