The Gateway Hotel

Poor

Liked: The location was good.
Disliked: The room was too warm (28 degrees Celcius) and the only way to adjust the temperature was was to open the windows towards a noicy crossing. A broken plastic hanger riped my shirt. No meaningful physical presence of personnel.

Exceptional

Exceptional

Very good

Liked: It was nice and cozy, very typical English looking
Disliked: Loud noises from outside as there was a pib next door and the underground went under the hotel so that also created noise. The hotel did provide ear plugs though

Superb

Liked: The staff was friendly and very welcoming.

Exceptional

Liked: Great room great location clean & tidy.

One of the worst stays...

Liked: Location-close to station
Disliked: One of the worst stays. I was given the top-floor room, and it was so hot. One of the windows was broken and could not be opened. They provided a fan in the room, which was barely functional.When opening the window at night, I could not sleep because of the traffic noise, as the property is on the main road.The bed was the worst; I could not sleep (such a hard mattress)There is no lift/elevator, and still, they are assigning international guests to the top floor.

Passable

Disliked: The room was stuffy and had zero air circulation. A small table top fan is provided in the closet, on hot days it did little to make the room comfortable for sleeping. The beds were rock solid and the pillows were thin, flat, and uncomfortable.

Comfortable room, very good value...