The Galmont Hotel & Spa

Ticks the boxes, but not...

Liked: The rooms, beds specifically were comfortable. Everything was clean, lobby bathrooms worked. No checkin/checkout/keycard issues. Basic needs were taken care of. Like many hotels, the bathroom has moved to large bottles of products vs. disposables, but they use squeeze bottles which work remarkably well compared to pumps that always seem to have problems.
Disliked: I feel like this hotel lacked soul and any sort of effort to go above and beyond, which I'd expect at this price point. The breakfast was completely self-serve, including beverages, and yet there always seemed to be a line for the one function they bothered to staff -- making sure you paid. The breakfast itself was pretty forgettable.The room needed an update. The plastics were badly yellowed. Front desk staff were completely missing when we went to find them. Later, they failed to relay a message about a booked driver waiting outside. Staff seemed wooden. Each of these is totally forgivable, but it seemed to be a pattern.

Thank you for welcoming and...

Liked: staff very friendly on arrival. Location great for the Galway arts festival

Nice hotel for our stay...

Liked: The rooms themselves were nice and comfortable with quality facilities overall. It’s located in a quiet area that’s a short walk from downtown.
Disliked: I thought this was pretty expensive for what it was but we had limited options for the time of year. There was also not enough staff in the bar restaurant/hotel. I’ve truly never seen service like it and I can’t fault the staff doing their best but management should consider hiring a few more people to cover the amount of guests and speed up wait times for drinks and dinner. Also Despite being perfectly nice rooms they gave my one of our party the only queen size room in the building and called it a King - the room itself was fine but feel like we couldn’t payed slightly less for a slightly smaller room.

Good

Good

Liked: Walking distance to city centreFriendly helpful staff
Disliked: Poor outside shaded seating areaInadequate bathroom facilities Room not refreshed daily

Good

Liked: Loved the location, ice, water and snack machine
Disliked: The pillows

Highly recommend it

Liked: Fabulous location friendly staff spotless
Disliked: Nothing

Exceptional

Very good