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AustraliaThe Gainsborough Bath Spa - Small Luxury Hotels of the World Guest Reviews
Overall Average Score:
Excellent (4.4 out of 5)
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Elizabeth Tue, 10 May 2022
Beautiful hotel and spa!
Teresa Tue, 10 May 2022
fantastic
Liked: excellent all round
Disliked: nothing
Nicola Mon, 9 May 2022
Exceptional
Dean Mon, 9 May 2022
Exceptional
Yuqi Mon, 9 May 2022
Very good
Simone Mon, 9 May 2022
Perfect location and facilities. An...
Liked: Perfect location. Staff were amazing and wonderful facilities (especially the spa). only downside?It was tough to get a massage or facial unless booked a few days in advance.
Sara Sun, 8 May 2022
Very good
Victoria Sun, 8 May 2022
Beyond amazing.
Liked: A stunning hotel in a fantastic location. The staff were amazing and the rooms were beautiful.
Antonia Sun, 8 May 2022
£100 over what I think...
Liked: room, bed was incredibly comfortable and thermal baths were great! staff were also great
Disliked: surprised no restaurant for lunch or dinner, the location of the room on the road meant that our premium room was not in anyway sound proof. we could hear ?everything? outside in the street. I lived on a london high street and this was worse. they need sound proof blinds or additional shutters. we didn?t sleep at all and that was awful!?.no complimentary or chargeable snacks and the fridge could have had alternative drinks other than fizzy drinks and beer.
Shelley Sat, 7 May 2022
nice staff, location and pool...
Liked: All the staff are exceptionally nice and helpful. very polite, helpful and thoughtful. The pool area is very well done, but I could bring my baby with me as I was told after I have booked the hotel that the pool is restricted to over 16, which isn?t mentioned on the site. the location is right next to the Roman bath, very central. the only bad part of the hotel is the cleaning in the room was not done well at all. we found cookies of the floor when we checked in and they still did not clean it the next day, all cups are dirty and they don?t clean the toilet. my son has rashes all over his face and hands from crawling on the floor.
Disliked: the nice hotel staff and the pool area
