The Fullerton Hotel Sydney Guest Reviews
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|0.2 miles from Sydney centre|
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Peta Wed, 29 November 2023
Lift your game!
Disliked: There is never enough staff at this hotel to check you in. I have stayed before and waited an average of 30 minutes to check in. On my recent visit, it was over 45 minutes at 10.30pm and staff were stuffing around with a whole range of minor tour inquiries that (a) where not urgent and (b) could have been handled by concierge desk which was staffed and ready. Unfortunately only reception staff could handle check-ins so all I could do was wait despite a pre-paid room.
Paul Wed, 29 November 2023
Love the Fullerton to spoil...
Liked: Rooms very comfortable and spacious. Hotel in great location for shops and transport.
Disliked: Booked in for breakfast as the cost was $30 opposed to $45 for a "walk-in". However, because we only wanted the breakfast on one (1) day and not for the Two (2) days of our stay, the cost became $45 each - why???
Cathy Wed, 29 November 2023
Henric Wed, 29 November 2023
Liked: Always pleased with the service at this hotel.
Disliked: Some staff confusion at breakfast around my booking, but the manager sorted it out. Think the staff member was new.
Leonard Wed, 29 November 2023
Mahtab Wed, 29 November 2023
Graeme Wed, 29 November 2023
Liked: Great location and mostly what you would expect from a 5 star hotel
Disliked: Totally uderwhelmed that on Friday night in a 5 star CBD hotel that the bar closed at 10.30pm....not happy.
Stuart Tue, 28 November 2023
Loved the ambiance
Liked: Room was lovely and bed comfy. Gorgeous architecture of old meets new. Lovely furnishings. Great food and excellent staff in restaurants. Wonderful ambiance.
Disliked: Poor housekeeping which was problematic to our stay and comfort. No cups replaced, no coffee replaced, no towels replaced. Something went wrong with that servicing. Things happen but…Where is the Supervisior? Checklists?
Jean Tue, 28 November 2023
Liked: A beautifully restored grand old building located in the centre of Sydney's CBD, in Martin Place/Pitt Street. Conveniently close to Wynyard station, Light Rail, Circular Quay, The Rocks, Opera House ++. Loved the relaxed style restaurant/bar, and all staff were friendly and professional. Will definitely return.
Disliked: Nothing to not like!
Danica Tue, 28 November 2023
Liked: Location was convenient, staff was polite, beds were comfortable