The Franklin on Rittenhouse A Boutique Hotel

Great staff, excellent location, but...

Liked: Location, staff, bed and water pressure.
Disliked: The worst was a surprise $25 a day facilities fee which should have been included already in our prepaid bill, especially because they have no facilities. It's a very sleazy way to pad the bill for a price we would have happily paid upfront. If we hadn't already paid for the room we would have left. Everything was very dated, the advertised enclosed shower was actually a tub with a shower over. the breakfast was smoked salmon, cucumbers, hard boiled eggs and various breads, every day.

Exceptional

A comfortable place in a...

Liked: The choices were impressive (for a light breakfast), staff was super helpful, and the room itself where breakfast was nicely laid out was clean and quiet.

Exceptional

Lovely

Liked: The staff the room all very pleasant and location excellent

Nice Stay

Liked: Location, price, staff, quiet, Fun bar
Disliked: Old bathroom, no place to put clothes, parking (not included) far from hotel. There is a lot right across the street.

Weekend in Philly

Liked: The location was central and in a nice neighborhood. The staff was friendly and accommodating. Very nice breakfast, and amenities.
Disliked: The room, on the third floor, temp was not easily regulated and quite coldThe Project Manager/Functional Manager Partnership.

good experience, cozy bedroom and...

Liked: front desk staff and bar were excellent - everyone was very friendly, love the dog, too :)drinks at the bar were delicious
Disliked: Shower and sink pressure could be betterWe were happy breakfast was included but didn't see a lot of options so it was a bit disappointing

Will not recommend; will never...

Disliked: It sounded like there were people in our room; we could hear people talking as if they were sitting right next to us. Then to add to this noise, there was dumping of glass, so we heard shattering breaking glass multiple times throughout our night. Noisy, nothing special room that was overpriced. We were charged an amenity fee after we checked out, but nobody ever told us about the amenity fee; in fact the person who checked us out said we were all paid up. Then mysteriously we receive an invoice for an amenity fee. That was subsequently refunded, because I questioned how they can just charge my card after we left without my knowledge. Horribly run hotel.