The Franklin Hotel Guest Reviews
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|2.5 miles from New York City centre|
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Megan, Akron, visiting Randall's Island Tue, 22 July 2014
Staff was very helpful. Loved the complimentary espresso 24/7 (for those of us who always sleep past the free breakfast:)
Liked: Loved the decor! Everything was clean and the bedding was comfortable. Bathrooms were clean and very pretty.
Anonymous Mon, 10 December 2018
Disliked: The room was freezing cold, the furniture was old and there was a mouse in the sitting room. The water pressure in the shower was a trickle.
Steven Sat, 8 December 2018
Jarod Sat, 8 December 2018
Anonymous Tue, 4 December 2018
Nuttree Mon, 3 December 2018
Disliked: No hot water on the first night. Buffet breakfast was cancelled
Anonymous Mon, 3 December 2018
Disliked: Facilities and photographs do not match up to the hotel
Anonymous Fri, 30 November 2018
Liked: It was a small and immaculate hotel, with charming staff, a wine hour and continental breakfast. Good upper east side location. Would definitely return!
John Thu, 29 November 2018
One To Avoid
Disliked: Grubby interiors Terrible entranceNot clean Horrible window view and filthy curtainsBreakfast was very poor and served in a dirty room and was not ready at 7 amPhotos on Booking.com do not represent the reality.
Mariah Wed, 28 November 2018
Disliked: They don't have WiFi above the first floor and never informed us of this. Our room for a bed. Tiny. They said it was a queen. It was a full. The sink was at the foot of the bed. We were on ground floor and could not open the window. Barely fit in the bathroom. They say they give you free breakfast. It was tiny muffins and cereal. Super cheap and not good. I was patient with them but it was a horrible experience.
Debra Wed, 28 November 2018
Liked: Loved the location ! Many restaurants and bars in the area
Disliked: Just recommend getting a room bigger than the small queen - not enough room for my 6Foot 5Husband to go to the bathroom lol