The Franklin Hotel Guest Reviews
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|2.5 miles from New York City centre|
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Megan, Akron, visiting Randall's Island Tue, 22 July 2014
Staff was very helpful. Loved the complimentary espresso 24/7 (for those of us who always sleep past the free breakfast:)
Liked: Loved the decor! Everything was clean and the bedding was comfortable. Bathrooms were clean and very pretty.
Lisa Tue, 18 September 2018
Disliked: Old hotel. Needs upgrading
Edgar Sun, 16 September 2018
Liked: Location is very convenient. Close to subway stations and also to the museums and Central Park. Staff is also very friendly.
Disliked: Breakfast is basically only coffee milk and cereal, a bit disappointing. Pressure of the shower was not good.
Annamarianat Sun, 16 September 2018
Disliked: Breakfast very poor in quality Room not confortable Toilet very small and old
Kreshnik Sun, 16 September 2018
Disliked: At 9am, there were not anymore breakfast, and the staff told me that there is not nothing to do about it. Had to breakfast outside
Michael Sat, 15 September 2018
Great location but not so...
Liked: Staff was very professional and courteous.
Disliked: Wifi was non existent. Room was very tight corners; hard for two people to move around in.
Steven Sat, 15 September 2018
Liked: Location works for us. Family on UES.
Disliked: Tiny roomsEverything is worn and needs updatingAC in windows: loud and freezingBreakfast is pathetic!
Maureen Tue, 11 September 2018
Great place to stay
Liked: Staff was friendly and helpful. Great location. Close to Central Park.
Domenico Mon, 10 September 2018
Ashamed to be there! Very...
Disliked: The room was incredible small, we felt claustrophobic. The bathroom, was wide as a toilet,and long as a small bathtube. The sink was like a salad bowl in the room. The carpet in the room was so dirty and old that our feet stick on. The AC was so loud. There was not view, we only can see a close by building's wall so close by the window. The breakfast wasn't breakfast, only old bread cut in pieces, old jelly, old yogurt. Coffee'...was cold. Garbage can in the small room was full, no napkins, no any fruit. It was ashamed! We paid 303.$ This hotel need to be closed! I will not recomended to anybody and never ever will stay there again!
Chica_cabrik Sat, 8 September 2018
Liked: Hotel is near metro. Nothing more.
Disliked: 1. The room was very old and in very bad condition. 2. Wi Fi was not worked even if in reception. 3. Water was extremely hot or cold. 4. Condition worked noisy. 5. Washbasin was located near the bed and all floor was always wet. 6. The hotel personal in reception was not polite and helpful. Resume - this hotel is not 3 stars, maximum 2 and not for this price!
Quonnierick Sat, 8 September 2018
Liked: Location is good for our needs.
Disliked: Needs new rugs. No valet parking. A clean but tired facility.