The Franklin Hotel Guest Reviews
Write a review
|2.5 miles from New York City centre|
Write a review
Megan, Akron, visiting Randall's Island Tue, 22 July 2014
Staff was very helpful. Loved the complimentary espresso 24/7 (for those of us who always sleep past the free breakfast:)
Liked: Loved the decor! Everything was clean and the bedding was comfortable. Bathrooms were clean and very pretty.
Sheila Tue, 13 March 2018
Christina Tue, 13 March 2018
This hotel could be so...
Liked: We love the location of the hotel, it's old world charm, near the subway and many museums on the upper East side. The place is very small and could be quite cozy if updated. The bathroom was updated and clean although very tiny. The room was extremely quiet even though we were next to the elevator.
Disliked: Our room was cold the first night with only 1 pillow each and a thin extra blanket. The carpet in the room looked extremely shabby as did the furniture. All the carpet and furniture in the hotel, needed updating years ago. The room also needed to have new furniture that would be thoughtful and efficient for the size of the room. All the rooms are quite small but this time in our room, you could not open the closet door more than about 12 inches due to an oversized desk. And the bathroom had no lighting over the sink.
Arian Sat, 10 March 2018
Anonymous Thu, 8 March 2018
David Tue, 6 March 2018
Great location but I feel...
James Mon, 5 March 2018
Liked: Location was spot on for what we were doing and the front desk staff was extremely cordial and pleasant. Bed was comfortable enough, but ask for extra pillows.
Disliked: The bathroom was smaller than our closet.. my husband had to turn sideways to shave. Touted as a Non-smoking hotel... there was cigarette smoke coming through the bathroom ventilation. Hmmm. Breakfast was extremely poor. So one night was enough. I would have been upset had this been a lengthy stay.
Lynne Sat, 3 March 2018
Anonymous Thu, 1 March 2018
Liked: Confortable bed
Close to stores
Disliked: Bread wasn't fresh Yogurts past of date The hairdrayer did not fit the elecrticity plug The bath wather was difficult to regulate, or cold or very very hot
Lisa Sun, 25 February 2018
Very pleasant, best place for...
Liked: I liked the quaintness, very friendly staf. Allowed us to check in an hour early. I wanted to go to shake shack it was a block away. Wanted to go to drug store CVS in the corner. Starbucks on the corner. Caught a taxi in 5 minutes of trying. Our reason for staying was to go to the MET for ta tour. Super easy to get there. And it was reasonable. Very pleased over all. I?d stay again.
Disliked: Breakfast was light but just enough to get you going.
Desiree Tue, 20 February 2018
Liked: Quietness friendly front desk
Disliked: Breakfast could have been better Me and my husband had to order breakfast from restaurant. Didn't get complementary wine and cheese.