The Franklin Hotel Guest Reviews
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|2.5 miles from New York City centre|
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Megan, Akron, visiting Randall's Island Tue, 22 July 2014
Staff was very helpful. Loved the complimentary espresso 24/7 (for those of us who always sleep past the free breakfast:)
Liked: Loved the decor! Everything was clean and the bedding was comfortable. Bathrooms were clean and very pretty.
Marjorie Mon, 18 June 2018
Good location and value for...
Liked: If you want to be on the Upper East Side, this is a good location. The evening wine reception was a nice touch. The staff was friendly and helpful.
Disliked: A continental breakfast with limited selection. I was glad to have it, but it would have been nice to have a bit more. The room was very comfortable although small, but the lighting was rather dim. If I had been in NYC to do work, this would have been a problem.
Anonymous Sat, 16 June 2018
Overall the hotel met our...
Liked: Staff was very helpful and professional. Room was comfortable. wine in afternoon was nice touch.
Disliked: Breakfast was poor; no small refrig in room inconvenient. The airconditioner was very noisy and the construction going on next door made early morning and daytime hours unpleasant.
Amy Thu, 14 June 2018
Friendly staff, great location, but...
Liked: The Franklin was in a great location (Upper East Side) and very convenient to the subway and many cafes and shops. The staff at the hotel were extremely friendly and always greeted you with a warm hello and smile.
Disliked: There was SO MUCH construction noise and so much in the area. I didn?t like the fact that the photos listed on booking.com didn?t really show the conditions of the property. The photos are what sold me and when I first got there I was a little shocked. Thank god for the staff. But the hotel didn?t have much of a lobby or entrance to hotel, rooms were very small and the carpet was very dirty and many stains on it. Bathroom was tiny and you couldn?t stand at the sink and do anything because your body wouldn?t fit.
Marina Thu, 14 June 2018
Cesar Tue, 12 June 2018
Lugard Mon, 11 June 2018
Charles Sun, 10 June 2018
The Franklin Hotel
Liked: Friendly service. Clean rooms. Accommodating. Would stay again.
Disliked: Room was very small. Just enough room to walk around the bed. Bathroom you had to either sit down or step in the shower.
Klaus Fri, 8 June 2018
recommended for short stay
Liked: room was small, but clean and functional
Disliked: lots of construction noise starting at 7am
William Mon, 4 June 2018
A comfortable stay, good bed.
Liked: Built in 1929, the hotel is a deco classic. Liked the genuine ceramic mosaics on each floor. The library was unusually good...a set of Harvard Classics, complete set of Sherlock Holmes, dozens of various hard bound classics. The hotel is old and small but maintains a tradition of friendly service. Current construction adjacent to the hotel is a burden which the staff bears with grace.
Wissam Sat, 2 June 2018
Not worth the price. Do...
Liked: The room was ok, but restroom a bit too small
Disliked: Breakfast was sucks. The breakfast place was pretty small with only 4 tables. Some people had to leave when they notice not much space. There are places less cheaper I stayed before and breakfast was beyond amazing. Coffee was disgusting