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The Franklin Hotel - Starhotels Collezione eeeee - 0808 164 1025
The Franklin Hotel - Starhotels Collezione, 24 Egerton Gardens, London -0808 164 1025
Area: Knightsbridge - Harrods
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BOOK ONLINE OR CALL - 0808 164 1025
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (560 Ratings)
2.0 miles from London centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Set in the heart of Kensington in central London just steps from the Victoria and Albert Museum The Franklin London - Starhotels Collezione offers elegant accommodations with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar. Reopened in 2016 after an extensive refurbishment the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV a seating area a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries. Further facilities include a 24-hour front desk concierge services a techno gym and a spa. The famous Harrods Department Store can be reached in a 7-minute walk while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 mi from The Franklin London - Starhotels Collezione. The nearest underground station is South Kensington just 1969 feet away. London Heathrow is approximately 45 minutes away by car depending on traffic and airport transfers can be arranged at an extra fee.

Check-in time: 14:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
u
Swimming Pool
q
Accessible
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Private check-in/check-out
` Shared lounge/TV area
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Wine/champagne
` Fruits
` Pet basket
` Pet bowls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Food delivery
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Spa services
` Spa/sauna
` Tour services
` Professional cleaning services
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
` Airport shuttle (charges may apply)

The Franklin Hotel - Starhotels Collezione Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Charles Wed, 20 March 2024

Very good

4

Very Good - 4.0 out of 5

Mishari Thu, 7 March 2024

Very good

3.5

Good - 3.5 out of 5

Ricardo Fri, 1 March 2024

Convenient, good enough.

Liked: Location
Disliked: Small rooms.

4

Very Good - 4.0 out of 5

Kira Sat, 24 February 2024

Very good

4

Very Good - 4.0 out of 5

Prem Sat, 17 February 2024

Overall my stay was beautiful...

Liked: The hotel is very clean and modern. The deco is beautiful.
Disliked: Paid for the room on booking.com and when we checked in at the hotel the staff member made us pay again even though we had provided proof of payment. He said the payment wasn’t reflecting on their side but he had not checked the booking.com portal which was not our problem. We had to pay over a thousand pounds for one night and said he would refund it back once the payment reflected. My issue was what if I didn’t have the money to pay again as I had already paid on booking.com. I honestly didn’t appreciate this, the money was later refunded the next day but it caused me some inconveniences that I had not anticipated.

4

Very Good - 4.0 out of 5

Rachel Sat, 17 February 2024

Good stay but won’t be...

Liked: Loved the interior very clean and modern
Disliked: We ordered room service and the food and cocktail I ordered wasn’t great. Also there was an additional £18 accommodation “tip” added to the bill which was not communicated and just taken.

5

Exceptional - 5.0 out of 5

Andrew Fri, 16 February 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Mohammed Thu, 15 February 2024

Highly recommended in Chelsea

Liked: Location, cleanliness, design
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Joanne Mon, 12 February 2024

Wonderful

Liked: Style and furnishings
Disliked: Size of bathroom in junior suite

3.5

Good - 3.5 out of 5

Nasrine Mon, 12 February 2024

the employees were very nice...

Liked: location and outside decoration
Disliked: dated not enough light

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The Franklin Hotel - Starhotels Collezione 24 Egerton Gardens, London