The Francis Guest Reviews
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|1.0 miles from Portland centre|
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Agnes Thu, 28 April 2022
Overall nice stay but could...
Liked: Staff is excellent, location is good, room is clean
Disliked: Only 1/2 of a window, not much privacy. Lack of a desk. Lighting is dim
Paul Mon, 25 April 2022
Dissapointing Hotel that was booked...
Liked: This place should be so much better than it is. nice fire downstairs.
Disliked: - Staff. Not interested. Had to communicate via text and never got response despite their repeated automated messages.- Room not cleaned after request- location not great- Pokey little room with a tiny window. really loud with air con and ventilation that couldn't be turned off
Noelle Mon, 11 April 2022
Liked: the personal touch and charm
Elysa Mon, 28 March 2022
Get light canceling shades
Liked: The room was clean and quiet. The staff was nice
Disliked: The windows were not properly shaded and it was like sleeping in daylight.
Ellen Sat, 5 March 2022
Smith Mon, 25 October 2021
Liked: Great room ; great vibe
Disliked: No coffee maker, desk, or secured wifi
Anonymous Sun, 24 October 2021
Liked: The exterior of the building and the lobby.
Disliked: We felt it was definitely not worth the price. We?ve stayed at the Savoy hotel in London the Trump Plaza in New York, just to name a few and do not think the cost of the room at the Francis was anywhere near the value. The room had no warmth to it at all. It was very simple. it should of had a king size bed in it. I laid down on the bed and could not believe my eyes, I saw dust around the moldings, around the window, just everywhere. Nothing that a feather duster or a vacuum with a hose would not fix. it didn?t even have a microwave. We needed some information and directions, however there was no one at the desk. We had to e-mail twice before someone came. I will say the building and furnishings were very nice in the lobby. There was a lovely fireplace in a sitting room in the lobby but that?s where it ended. Our trip was a ten day trip. This hotel was the biggest disappointment based on the price of the other five hotels we stayed at.
Richard Sun, 26 September 2021
Liked: It was quiet. Parking was free. Kayla was very nice.
Disliked: Lighting was dim. Only one chair for the two of us. No phone. Difficult to contact the front desk. Had to text them. One light needed to be unplugged to turn off. Twenty minute walk to Old Port down hill then up & back to hotel. Need to be able to walk this which we could. No real amenities other than WiFi. TV was clearly dated and not real bright. Bathroom light was dim. Advertising was mid-leading.
Carolyn Fri, 17 September 2021
Norman_wong Thu, 9 September 2021
Liked: Pet friendly, great staff. It was very easy to check in and out.