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The Francis eeef - (855) 279-0668
The Francis, 747 Congress Street, Portland, ME -(855) 279-0668
Area: Portland - Portland West
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BOOK ONLINE OR CALL - (855) 279-0668
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (119 Ratings)
1.0 miles from Portland centre
BOOK ONLINE OR CALL - (855) 279-0668
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Hotel Description
The Francis a historic landmark is located in Portland's Bramhall neighborhood near Art District. Guests can enjoy the spa. Free WiFi is provided throughout the property. Located on the second floor The Spa at The Francis features a menu of full body massages and locally sourced scrubs. Museums galleries theaters skating rinks craft breweries and boutiques are within a 0.9 mi radius of the property. Portland International Jetport Airport is 3.2 mi from The Francis.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
r
Pets Allowed
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Free Parking
` Pets Allowed
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Allergy-free room
` Shared lounge/TV area
` On-site parking
` shuttle service
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Massage services
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Temporary art galleries
` Smoke alarms
` Fire extinguishers
` Linens, towels and laundry washed in accordance with local authority guidelines
` Contactless check-in/out
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

The Francis Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

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4

Very Good - 4 out of 5

Agnes Thu, 28 April 2022

Overall nice stay but could...

Liked: Staff is excellent, location is good, room is clean
Disliked: Only 1/2 of a window, not much privacy. Lack of a desk. Lighting is dim

2

Disappointing - 2 out of 5

Paul Mon, 25 April 2022

Dissapointing Hotel that was booked...

Liked: This place should be so much better than it is. nice fire downstairs.
Disliked: - Staff. Not interested. Had to communicate via text and never got response despite their repeated automated messages.- Room not cleaned after request- location not great- Pokey little room with a tiny window. really loud with air con and ventilation that couldn't be turned off

4.5

Wonderful - 4.5 out of 5

Noelle Mon, 11 April 2022

Superb

Liked: the personal touch and charm

2.5

Fair - 2.5 out of 5

Elysa Mon, 28 March 2022

Get light canceling shades

Liked: The room was clean and quiet. The staff was nice
Disliked: The windows were not properly shaded and it was like sleeping in daylight.

5

Exceptional - 5 out of 5

Ellen Sat, 5 March 2022

Exceptional

4

Very Good - 4 out of 5

Smith Mon, 25 October 2021

Very good

Liked: Great room ; great vibe
Disliked: No coffee maker, desk, or secured wifi

3

Pleasant - 3 out of 5

Anonymous Sun, 24 October 2021

Very disappointed!!

Liked: The exterior of the building and the lobby.
Disliked: We felt it was definitely not worth the price. We?ve stayed at the Savoy hotel in London the Trump Plaza in New York, just to name a few and do not think the cost of the room at the Francis was anywhere near the value. The room had no warmth to it at all. It was very simple. it should of had a king size bed in it. I laid down on the bed and could not believe my eyes, I saw dust around the moldings, around the window, just everywhere. Nothing that a feather duster or a vacuum with a hose would not fix. it didn?t even have a microwave. We needed some information and directions, however there was no one at the desk. We had to e-mail twice before someone came. I will say the building and furnishings were very nice in the lobby. There was a lovely fireplace in a sitting room in the lobby but that?s where it ended. Our trip was a ten day trip. This hotel was the biggest disappointment based on the price of the other five hotels we stayed at.

1.5

Poor - 1.5 out of 5

Richard Sun, 26 September 2021

Way over-priced

Liked: It was quiet. Parking was free. Kayla was very nice.
Disliked: Lighting was dim. Only one chair for the two of us. No phone. Difficult to contact the front desk. Had to text them. One light needed to be unplugged to turn off. Twenty minute walk to Old Port down hill then up & back to hotel. Need to be able to walk this which we could. No real amenities other than WiFi. TV was clearly dated and not real bright. Bathroom light was dim. Advertising was mid-leading.

4.5

Wonderful - 4.5 out of 5

Carolyn Fri, 17 September 2021

Superb

4.5

Wonderful - 4.5 out of 5

Norman_wong Thu, 9 September 2021

Superb

Liked: Pet friendly, great staff. It was very easy to check in and out.

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The Francis 747 Congress Street, Portland, ME